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Tri-City Heating & Cooling, LLC
Central A/C - Install, Central A/C - Service or Repair, Furnace / Forced Air Heating System Install or Replace,
About us
What do you look for in a good HVAC company? Is it longevity? How about a great reputation in the community? If so, please give us a call as soon as you can!
Business highlights
33 years of experience
Services we offer
Air Conditioning Systems, Ductless Systems, Heating Systems, Hydro Air, Radiant Heat
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.354 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 20% | ||
| 2% | ||
| 2% | ||
| 6% |
Filter reviews by service
Showing 1-25 of 54 reviews
Gary M.
Apr 2018
Sump Pump - Repair or Replace
fast and fair
GwakiHOMEADVISOR M.
Sep 2013
Central A/C - Install
Great saleperson in Ron Palumbo. He was very knowledgeable and helped us with a great finance deal and rebates.
Selita M.
Mar 2013
N/A
Gas Furnace / Forced Air Heating System - Repair
pro told me exactly what was going on with the furnace so if happened again, I could do a correction to the furnace
Juan M.
Feb 2012
N/A
Gas Furnace / Forced Air Heating System - Repair
tri-city changed ny furnance the same day but didn't clean up very well seems like the were in a rush to finish and go to another job and also on my invoice I was charged for something I didn't get I notified them but haven't heard back form them.. .
Paul S.
Jan 2012
N/A
Oil Boiler or Radiator Heating System - Install
They came when they said they would. Did the work on schedule, explained what they were doing, and cleaned up after themselves. EVerything you could ask for.
Tim E.
Jan 2012
N/A
Gas Furnace / Forced Air Heating System - Repair
Technician was thorogh, and he showed me exactly what he did, and kept me informed as he completed the task.
Ken C.
Dec 2011
N/A
Gas Boiler or Radiator Heating System - Install
The install guys worked hard all day to finish the job. Cleaned up everything and were courteous. Very pleased with our new heating system.
Kelli D.
Aug 2011
N/A
Gas Furnace / Forced Air Heating System - Repair
Fast, easy and affordable.
Ellie T.
May 2011
N/A
Heat Pump - Install or Replace
Very professional and timely. Courteous and hard working indivuduals. Very competitively priced. No complains . They really seemed to know their stuff, too.
Selita M.
Feb 2011
N/A
Gas Furnace / Forced Air Heating System - Repair
Tri-City was on-time, knowledgeable, reasonably priced, thorough and worked quickly as well as offered to install older parts and waive the charge for labor.
Cathy D.
Jan 2011
Gas Furnace / Forced Air Heating System - Install
Although the installation went smoothly, I have 4 issues with Tri-City. 1. I had no heat and it took more than 1 week before my job was scheduled. 2. I received 3 heaters to help heat my home until my furnace was installed. They were not sufficient and not used. My furnace was installed on Dec 20th. As of Jan 3rd they have not been picked up. 3. Before installation I confirmed that the unit I wanted qualified for a $500 rebate and tax credit. I am still waiting on the paperwork to submit for the rebate. 4. A sales rep has not contacted me to follow-up on my experience w/the company, even after I called and made that request.
Response from Tri-City Heating & Cooling, LLC
"Here at Tri-City, our goal is to provide 100% satisfaction to our customers, we take pride in our call center and our ability to field and return calls in a timely fashion. However, I understand that sometimes we may fall short of our goal. We have been in business since 1962 and pride ourselves on high moral and thical values which reflects our high level of customer retention. We would like nothing more than to resolve any of your concerns and to keep you in the Tri-City family. Please contact me , the bloodline of our business relies on referrals to your family and friends. I appreciate your Business!"
Jeff B.
Nov 2010
Gas Furnace / Forced Air Heating System - Install
They were communicative, on time for the installation, friendly--and informative about how the system works.
Tim B.
Oct 2010
Oil Furnace or Forced Air Heating System Repair Service
Yearly cleaning "deal" is a scam. Refused to clean at quoted price, and said that it would cost 5-6x more, then demanded payment of original fee without having done any work. Clearly just trying to make some extra money off of a young homeowner.
Brian P.
Aug 2010
Central A/C - Install
I decided to not go ahead with my project but I was impressed with the amount of time it took for the company to call me back and the follow they took to get in touch with me. It shows this company cares about its customers.
Monica M.
Aug 2010
N/A
Central A/C - Service or Repair - For Business
the job went just great.
Laura X.
Apr 2010
Oil Furnace / Forced Air Heating System - Install
Overall it's a good job.
Mary S.
Mar 2010
N/A
Gas Furnace / Forced Air Heating System - Repair
.
Mark G.
Feb 2010
Oil Boiler or Radiator Heating System - Install
They did the job in one day which was nice. The poor guys were at my house from 730am to 9pm to get the job done. They cleaned up after themselves except for some insulation they took out of the rafters in the basement to run piping and left on the floor and never put them back. I have to call them because I am missing an end-cap to the baseboard heat in one of the rooms and when they were running pipes they must have compromised the phone wiring going to my kitchen phone because ever since the installation it has been dead. Otherwise the installation went well and everyone so far along the way has been courteous, helpful and prompt.
Laura L.
Feb 2010
Gas Furnace / Forced Air Heating System - Repair
I was having a problem with my propane heat operating at an optimum level. Ross from Tri-City arrived within the time window given and he was very professional. The problem was fixed and I even ended up scheduling a maintenance service for the following week. I would recommend Tri-City Heating and Cooling, LLC to others.
Michelle S.
Jan 2010
Gas Furnace / Forced Air Heating System - Install
Because of location I was not able to hire a long time family friend and expert to do my work. When Tri-City consultant came to the house he was extremely knowlegable and thorough. The price for the work was through a computer system instead of an off the head number. The package Tri City offered me was "unbeatable" according to my family friend. When the gas company finally installed the gas line, Tricity was there the next day to install a top of the line furnace. When the gas did not blow through at 830PM when furnace was installed, they contunued to work and drained the pipes until 10PM to ensure my house was safe through the night.
Tom R.
Jan 2010
Radiant Floor Heating System - Repair
On time and very efficient.
Mike B.
Nov 2009
Central A/C - Install
on time, accurate estimate, willing to help.
Paul M.
Oct 2009
Gas Furnace / Forced Air Heating System - Repair
timely, very respectfull,
William S.
Oct 2009
Oil Furnace or Forced Air Heating System Repair Service
Joe was a great technician. He cleaned the furnace (as I had requested) and went out of his way to make sure everything was running well, recommending another needed service. He did this without being pushy or "selling" the service, just telling me what was going on and asked if I'd like it taken care of. Very up front about the cost.
Steve B.
Oct 2009
Oil Furnace or Forced Air Heating System Repair Service
The man they sent was very efficient and explained every thing that he was doing. The only thing is that we thought he would also be vacuuming out the furnace and checking the draft but, found out that was another price which was not explained to us. So next year we will have to have that done and will have Tri-City do it.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing
FAQ
Tri-City Heating & Cooling, LLC is currently rated 4.3 overall out of 5.
Tri-City Heating & Cooling, LLC accepts the following forms of payment: CreditCard
Yes, Tri-City Heating & Cooling, LLC offers free project estimates.
No, Tri-City Heating & Cooling, LLC does not offer eco-friendly accreditations.
No, Tri-City Heating & Cooling, LLC does not offer emergency services.
Yes, Tri-City Heating & Cooling, LLC offers warranties.