Tropical Environmental, Inc.

"All of our inspection quotes have set fees, in this case it was $250 to conduct the inspection plus a set price for each analysis conducted by the laboratory. We must make it perfectly clear that we have no control of how many materials are in a structure that requires sampling. We also want to express that we conduct our sampling (amount of samples per material) as directed and agreed upon prior to sampling, however, we cannot omit materials when hired to conduct a full building inspection such as this one. It was unfortunate for the client that there was a number of suspect materials on this project, of which is beyond our control."

"I explained the entire process with the customer, I even invited him to stay with me during the inspection. I have no control over how many suspect asbestos materials are present in a structure, which must be sampled by law (this was an inspection prior to intentional fire burn). The lab separates samples by layers at their discretion, I told the client that what ever they analyze they charge me, therefore, I charge them. The client was unhappy because I would not give them a discount. I did what I was hired to do. I clearly put in writing as well as verbally explained exactly what I would do prior to starting. I had to threaten to lien"