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"Excellent: Locke's crew did a great job. The design was well laid-out, reasonably priced, delivered on time, and the crew cleaned-up after the job was completed."

"1) 4/24/23 - DeGain visited our house to inspect our areas of concern and all the brickwork on the house. Note-brickwork was only on the lower part of the house. Our primary concern was the brickwork facing the front porch, which was the area I first pointed out to Degain.. 2) 4/25/23 - Degain mails an invoice. Item 01 of the invoice is for "Repointing Loose Brick An Holes" for $350. Other items were on the invoice, but they are not in dispute. 3) 4/26/23 - I told DeGain to proceed with the work on the invoice. 4) 5/16/23 - Since we were out of town, DeGain texts me to advise me that all the work was completed. 5) 5/16/23 - I voluntarily sent a check to DeGain for the brickwork, power washes, and poly sand, since I would not return home until 5/26/23 and did not want DeGain to wait for compensation for completed work. 6) 5/26/23 - I returned home an inspected the work completed by DeGain and discovered that the brickwork facing on the porch was not completed. 7) 5/16/23- I took a picture of the uncompleted brickwork facing the front porch and asked DeGain to schedule a date to complete the work. 8) 5/31/23 - DeGain texted back an asks if a 7/17/23 would work and I agree with the date. 9) 7/16/23 - Since were out of town again I texted DeGain to verify that Degain was going to complete the work and giving instructions on how to access our outside water. NO RESPONSE FROM DEGAIN. 10) 7/29/23 - We return home and find that the brickwork was still not completed. A text was sent to DeGain to complete the work as soon as possible. NO RESPONSE FROM DEGAIN. 11) 8/4/23 - I asked DeGain of $250 for the unfinished work. NO RESPONSE FROM DEGAIN 12) 8/11/23 - I sent a text to the DeGain and advised him that I have no choice but to refer the matter to Angi's. NO RESPOSE FROM DEGAIN 13) 8/12/23 - I ask Degain if they intend tomrespond. NO RESPONSE FROM DEGAIN. 14) 9/3/23 - I sent DeGain a partial chronology and advise him that ifwe don't settle this issue quickly, then I will take all necessary steps to resolve this issue. 15) 9/3/23 - DeGain finally responds asking why I'm so upset. He also says that the word "porch" was not on the invoice and therefore he had completed the brick work by repairing i the three bricks for $350. 16) I responded to DeGain that a) He visually inspected the brick work on the front porch and agreed that it needed repair, before the invoice was created. b) I did not ask him to work on the cement front porch, which needed no repair. Rather he was to do "Repointing, Loose brick, An Holes the vast majority was on the bricks facing the front porch. c) If DeGain believed that the brick work facing the front porch was not included, then why did Degain agree to complete the work on 7/16/23, based on a picture of the uncompleted work on the bricks facing the front porch. d) If the brick work facing the front porch was not included a price of $350 to replace the three bricks not facing the front porch is totally unreasonable. NO RESPONSE FROM DEGAIN. 9/7/23 - I contacted Angi's to get an understanding of the Appeal process, but did not file a formal complaint to see if I can resolve the issue with DeGain. 9/14/23 - I sent an email to DeGain advising them that I have contacted Angi's and made one final offer to resolve the issue. NO REPSONSE FROM DEGAIN 10/4/23 - Filed formal complaint with Angi's. Please note that I have the following: 1) A summary chronology with key pictures, documents, etc. 2) A detailed chronology which lists every written interaction with Degain, 3)Hard copies of emails, text screen shots, etc. to substantiate almost all elements o he chronologies. Please let me know where to send them if necessary. Please note that the ratings below are for the brickwork that was never completed only."

"I used Angie’s list to find a painter. They were on the listI met them they gave me a estimate. We settled on a price $3.000. I gave them $1500. They were supposed to be finished by I am giving one star because your inept platform will not let me give a 0. I am in the negative. 0 would be a step up"

"Our family had a terrible experience with His Workmanship. We hired 4 workers for 8 hours for two days (9-5 each day), to weed and mulch bedding in our yard, at a cost of $4420. On our first day, we did a walkthrough to show the weeds and beds. Before the second day of work, we shared pictures of large weeds the team missed on the first day (likely they weren’t identified as weeds), and agreed that we’d be back by 5:00 to walk through and settle with the team. Evidently our e-mailed instructions, photos, and the first day's verbal instructions were not relayed, because the second day's team only finished mulching the one incomplete area left by the first day’s team, leaving behind weeds, unmulched beds next to adjacent bags of mulch. The team tried to contact me at 3:00 (as I made clear, I was at work and not available), then left. My wife returned from work by 3:30 and the team had already left without authorization and without doing any of the weeding in our verbal correspondence, e-mailed correspondence, or e-mailed photos. They left all areas that the prior days team had not begun unweeded and unmulched, along with extra mulch in our driveway right next to the unweeded and unmulched beds that we had asked them to take care of. They charged us for the full eight hours after leaving two hours early, without authorization, and without the walkthrough we agreed to do when we returned from work. All our e-mailed correspondence and Ring screenshots with timestamps are available upon request. Given that our instructions were all in writing and we followed our commitments to be available after our own workdays, we asked to be credited or refunded for the two hours they left without authorization and undone work (communicated both verbally and in writing). His Workmanship confirmed that the team was not supposed to leave without authorization, but declined to credit or refund the time they were paid to work but not working or available to work. I don’t fault workers, who probably never received any direction from the team hired on the first day or my e-mailed instructions. We paid them fully while they were on the clock but gone from the property. We don't want the company's poor communication or loose norms to affect the workers. But I do fault the company for not delivering on what we agreed upon and paid for, failing to honor our written instructions, and then not making it right with us. Given their poor internal communication, inconsistent supervision, and unwillingness to correct their mistakes, I would not recommend them, especially if you need to be away while they are supposed to be on shift. I leave you with a photo of one of those piles of mulch, next to one of the many unweeded, unmulched areas of our yard, that the team left behind mid-shift, after having been instructed to apply it. The second photo is one that I had sent them of weeds to be removed, but they were not despite all the extra time they had before they all left. (I shared the substance of the above with my contact at His Workmanship to confirm the accuracy. I was offered "one free hour" if I bought two hours additional work. We do not want "one free hour." We want the work that we paid for, but could not receive, because the team left before we returned from work and during their shift.)"

"Marc and his crew were very professional and responsive to our timeline. They did a fantastic job and I would recommend them for your next project."