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"We had an issue with our GE front-loading washing machine. The fabric softener cup never fully drained, leaving a water-softener mixture in the cup after the cycle. We first tried the GE-recommended repair service. When the repairman arrived and we described what was happening, he immediately dismissed what we were experiencing as "that's how it's supposed to work," did not look at the machine, and still charged us $140 for the service call. Kevin responded promptly to our request for service, accurately diagnosed the problem, ordered the replacement part, and quickly completed the task as soon as the part arrived. We couldn't be more pleased with his professionalism and communication during the process. He gets our highest recommendation!"

"## GR Appliances: A Breath of Fresh Air for My Frozen Food! I was in a real bind when my freezer started acting up. Food was thawing, and I was worried about losing everything. Thankfully, I found GR Appliances and they were a lifesaver! From the moment I called, they were incredibly responsive. They scheduled an appointment quickly and the technician, [Technician's Name], arrived on time and was very professional. He quickly diagnosed the problem (a faulty thermostat) and explained everything clearly, even showing me the damaged part. The repair was done efficiently and the price was very reasonable. I was so relieved to have my freezer back in working order and to know that my food was safe. I highly recommend GR Appliances for any appliance repair needs. They are reliable, knowledgeable, and offer excellent customer service. They definitely earned a spot on my list of trusted local businesses!"

"They missed the first two appointment they made. The guy showed up and he clearly didn't any have idea what he was doing for this particular model."

"I initially hired Mr.Handyman to investigate and fix a leak around my window. They told me on the phone based on the photos I provided that the estimate for the job will be about $775 to find and fix the source of the leak and replace the drywall. I believe they use predatory and deceitful practices to inflate the final pricing, as it ended up being far higher than original estimates. When their handyman showed up, the estimate changed to $1010. I was never verbally informed that any of these estimates did not include materials. After removing the drywall, the handyman never found the source of the leak. I had to drive out to the property to find and fix it myself. I then called the handyman to re-install the drywall after the issue was fixed. I was then given another invoice for $977, so now we are at a total $1433, of which they claim $371 is materials. They never found or fixed the actual issue as promised but still charged for the full job. I thought we were being overcharged, since the original estimate was for finding and fixing the actual source of the leak, which they never did. When I questioned the materials charge and asked for receipts, their manager told me he would not send me any receipts even though they have them in the system because "its not their protocol" and that they put an upcharge on materials. When I questioned how much % the upcharge is, or if they can provide actual pricing of the materials, he said “when you buy at Publix, you don't ask them how much they upcharge for your food". This makes no sense, as at the store I see the price before I buy something, so I can decide if I want to buy it. Mr.Handyman never provided me with pricing of materials upfront, they just sent me one final price at the end without a breakdown of materials purchased, which they can make up to be anything. This is highly unethical. If this is a cost-plus contract, they should be providing receipts."

"I decided it was time to re-do my old, outdated, ugly master bathroom. I initially thought I would try to save money and hire a DIY/one-man fixer upper, but soon realized that was taking up too much of my time and I could never find anyone dependable. I did some research and found S&W Kitchens (Longwood showroom). I liked that they were family owned and had been around for a long time. My first encounter was with Amy who would be my design lead. Our first meeting was to talk about the whole process of what and how working with S&W Kitchens would entail. She was very thorough and made things very easy to understand. Once we got through that stage, meetings were set up discuss my vision of what the bathroom would look like. I did have several photos and a concept of what I was wanting to do which did help in that process, as well as helpful suggestions from Amy. Once everything was decided, Amy did a fantastic job in every aspect of putting together the materials that were needed to begin the job and following through to completion. My next point of contact was with Adam who was the construction supervisor. He arranged and scheduled the various trade subcontractors and always kept in touch with me on who would be showing up and when. If I had any issues during the renovation Adam was there to answer any questions, fix any problems, and make sure I was pleased with how things were going. I now have a beautiful bathroom and I couldn’t be more happy. S&W does it ALL and I would highly recommend their company for any of your renovation needs. Anne R. 5/20/25"

"The only work to date is the contractor supplied information for my review. This information was inaccurate and wrong. No other work has been performed, I directed stop work after receiving bad information and meeting schedules were not kept."

"Smiley and his crew did excellent work with great attention to detail. Owner Jason was easy to work with and attentive to my needs and timeline requirements. 5 Stars to the entire company."

"The job went great! The gentlemen were in and out and the work they did was very professional and great quality! I would definitely recommend this business to anyone needing help with something fixed around the house. 10/10"