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"July 2023 hired company to replace the roof. I noticed that vinyl in areas along the roof edges where it meets the roof was missing or displaced. I suspect because of movements during the roof replacement, that they were not securely fasten after the roof replacement. I did not have this problem before. Contacted LONG HOME PRODUCTS by email and telephone calls several times without any positive response to address my concerns. I was told that the product and workmanship would be professionally completed and guaranteed for 30+ years. I was assured that I would not have any immediate issues with my roof. THIS HAS NOT BEEN MY EXPERIENCE. December of 2024, after heavy rains and winds I found several displaced roof shingles from my new roof on my lawn. I again contacted the company with photos as evidence. In January 2025 I had my roof inspected and was horrified by the video images I received. There was image of a significant area of the roof where the roof shingles/covering were missing and clearly was not nailed down and installed correctly. A large area was exposed. (video evidence available). I AM STILL WAITING FOR LONG HOME PRODUCTS TO ADDRESS THESE ISSUES despite promises to return to residence. Unprofessional, workmanship of roof installation by LONG HOME PRODUCTS. I have serious reservations that they can deliver professional roof installation after what I have seen and experienced! I am still waiting. Customer service is poor. Website does not provide for ability to access a company representative that can address issues or follow up with consumers. Focus is on sales. This might be deliberate. No support after project really. Focus only on finance only and not customer satisfaction and well being. Consumers should make sure they complete a LONG research before considering this company as "things are not always what they seem." It is frustrating and I am continuing to pay on a loan for services I did not receive!"

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"Charged $2,000 (that's right, $2,000!) to install a new sprayer faucet and soap dispenser in Boston. $1,500 went to labor, which took less than 2 hours. I'm sorry, but $750/hr is outrageous. I did pay it because I wanted to expedite solving the problem for the tenants, but I now regret as their dishwasher is not working and I suspect the plumber failed to reconnect everything probably."

"I’ve worked with Joe on two home improvement projects and couldn't be more impressed. He’s professional, talented, and truly cares about the quality of his work. His communication throughout both jobs was excellent, which made the process smooth and stress-free. I highly recommend Joe and wouldn’t hesitate to call him again for future projects!"

"I took a chance on hiring a young construction company to do some serious work around my house. Overall, their work ethic and professionalism just blew me away. Build Simple Inc.’s. Four-man team arrived every day and worked from 8:00 A.M. to about 6:30 P.M. every day. There work was impressive. In eight days they: • repaired rotting wood on garage • replaces seven existing windows and an entrance door • vinyl sided the garage • installed new gutters • demolished front porch and installed a new composite deck The workers were friendly and kept me informed as the project progressed. Everything came out amazing and I would recommend Build Simple in in a heartbeat."

"When we started our plan of remodeling, the first thing we did was the complete roof replacement including kitchen vent & duct pipe installation to the roof, and new installation of attic ventilation. MMP did not only completed it just as agreed but also very efficiently. The crews were friendly, professional, and careful. The jobs were carefully managed and implemented effectively. I was impressed by Matt, who is the manager, and he does an outstanding job in managing the crews and the progress of the situation, and the communication was clear and always to the point. We then moved to initiate a search for a contractor of two bathrooms remodeling after completing the roof and attic vent, MMP was one of the many candidates. Matt has had not only the best idea and proposals but also shown an impressive & professional sense of evaluating the project accurately, including the possible structural modification as well as a competitive estimate of the cost of the build. His proposal included a rebuild of a wall of the bathroom to expand another one adjacent to it. Matt accepted to use my schematic design image (made with a software tool) and a spreadsheet list of the fixtures that I created - as many as fifty items including TOTO, Grohe, American Standard, Panasonic, and IKEA - to start the job (later changed some of them due to local plumbing code compliance) After beginning the bathroom remodel project, Matt shared what jobs will be done with us timely and efficiently via text so that we feel comfortable enough in knowing what is going on while living in the house of dust & noise from remodeling. The crews, Zen and Mark, were very courteous, extensively experienced, reliable, and friendly with excellent communication, sometimes with songs of 80s rock music. They ask me when more precise specifications are needed and notified me when they feel advance notifications are required. When a change is necessary due to inspection, they informed me and clarified what and why. I have never felt uncomfortable in living together with the remodel job which has lasted over four months. The completed two bathrooms were stunning, just as I imagined. Matt, Zen, and Mark have proved their strong & thoughtful expertise and lived up with my request patiently until completion. Great job. A home remodeling project cannot be successful without having a trusted partner, and my experience with MMP has led me to be glad to share my confidence that MMP has a credential to become your reliable partner to manage a construction project together."

"I was very impressed working with this company. Communication was superb right off the bat. We went over the job in detail, and it was completed perfectly. The company is very professional and pays attention to every detail. The price was good too! They also cleaned the area thoroughly and my property looks exquisite. Hire this company with confidence. Thank you!"

"Great! The technician helped us to locate the issue and explained how to fix it ourselves. This was my 3rd time using NeliHome. They are my first go to for diagnosing an appliance issue."