Get matched with top carpets or rugs clean at home pros in Bend, OR

"ian did a great job, great customer service and very professional."

"Timely, friendly, and well done! Will repeat."

"Everything is All is good!"

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"Very personable and carpets looked much nicer afterward. Somewhat older carpet, so did not expect them to look brand new. Have hired twice. One time had to return to finish job (don't recall what the issue was), but always willing to work around my schedule."

"Very well. They called promptly and gave us a price quote and time frame. We were waiting for another quote and we got back to them a couple of days later. Upon calling back, we were scheduled quickly. They showed up on time, cleaned the carpets well and charged us what they said. The cleaner seemed to know his profession and had all the right equipment for the job. We would hire again."

"OK - not really what I was expecting. That is my issue, I guess."

"Very friendly, professional and accommodating. Handled everything over the phone because I was not available. Very happy with their work!"

"We hired Jasmin and her team for a move-out clean. They came highly recommended by our property manager and did an excellent job. Planning on retaining for routine cleanings at our new home."

"DO NOT BELIEVE these A ratings,,,, POS company that sub contracted a terrible group of amature painters.... multiple things charged and NOT done!! charged for porta potty and none was brought to site upon construction. RIPOFF!!!"