Get matched with top solid surface countertops repair (concrete, stainless steel, etc) pros in Bodega, CA

"Mediocre service and absolutely appalling customer service. Before having our granite countertops cleaned and sealed, I specifically mentioned how I had used acetone to treat certain olive oil stains and deliberately asked whether or not this would affect the cleaning and sealing process. Their technician assured me that it would not. After one hour of work, I observed that many of the areas that I had previously treated with acetone were significantly darker than other areas of our granite countertops. I am pretty sure this was due to the acetone-affected areas not having any prior sealant, so they absorbed water or cleaner or other liquids that were used during the cleaning. I asked the technician why certain areas on our granite countertops were much lighter than the darker areas. His response was ,I do not really have an answer for you. I found this answer unprofessional and unacceptable for someone who specializes in countertop repairs. As someone who is untrained and unskilled in countertop repair, even I could tell that my countertops had been cleaned and wetted by some cleaning agent and then sealed immediately without enough time for the cleaner to evaporate. The fact that I specifically asked beforehand over the phone whether or not acetone-treated areas would be affected by his cleaning and then immediately found darkening issues on these exact areas is an issue I cannot overlook. Furthermore, upon contacting Cole Restoration about my complaint, I was given a generic email response about how they want all of [their] customers to have a good experience and they asked for photos. I quickly replied with photos showing the areas of concern. This was over a month ago. Since then I have sent two follow up emails and left a voice message. Still ZERO response. All around dreadful, neglectful, and unacceptable. I can not and wont ever recommend Cole Restorations to anyone after being an afterthought to them for over a month."

"Pleasant, worked fast and did a good job. Guaranteed the work."

"I was referred to Guillermo a few years ago for tile floor, back splash and quarts counters for my kitchen remodel. Their craftsmanship was excellent and timely. We've called on them several times since on both commercial and residential project with the same results. They simply come through when we need a job done."

"They didn't do what they said that they're gonna do. The paint job was spotty and it was unfinished cabinet work. I tried to call them to let know and they never even know who I am."

"We could not be happier with the remodel of our dated, dysfunctional, tiny kitchen. Ruben was very professional, friendly and a real problem solver. He continually went above and beyond and we simply cannot say enough about what a great contractor he is. We had an unforeseen deadline and he and his staff worked very hard to make sure the job was finished. Their work was meticulous and the final result outstanding. Thank you Ruben and staff!"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."