Lawn Master Outdoor Living LLC
Lawn Master Outdoor Living LLC
Customers say: Quality work
"Reason for 1 star: Because it did not allow me to put 0 star. I placed order for a pergola with full payment in May-2023. It has been almost 3 months (Aug-2023) and they are yet to deliver engineering drawing and schedule installation. NO ONE IN THIS COMPANY HAS COURTESY TO COMMUNICATE WITH THE CUSTOMERS. No has proactively followed up with me about the timelines. I have asked multiple times over emails and messaging, and they keep saying next week, but nothing moves. I have had emails with almost 6-8 people from sales, customer services, etc.. on the thread, but no one cares to respond. Delays are acceptable with appropriate reasoning, but poor customer service and ignoring customers is not acceptable."
Vibhesh P on August 2023
"Reason for 1 star: Because it did not allow me to put 0 star. I placed order for a pergola with full payment in May-2023. It has been almost 3 months (Aug-2023) and they are yet to deliver engineering drawing and schedule installation. NO ONE IN THIS COMPANY HAS COURTESY TO COMMUNICATE WITH THE CUSTOMERS. No has proactively followed up with me about the timelines. I have asked multiple times over emails and messaging, and they keep saying next week, but nothing moves. I have had emails with almost 6-8 people from sales, customer services, etc.. on the thread, but no one cares to respond. Delays are acceptable with appropriate reasoning, but poor customer service and ignoring customers is not acceptable."
Vibhesh P on August 2023
