Get matched with top carpets or rugs clean at home pros in Canandaigua, NY

"We have always been more than satisfied with this team for their excellent customer service and more importantly for their efficiency and high quality work on each job they have completed for us. some of our carpets are twenty years old or greater and honestly, after cleaning up day to day wear including accidents from our pups, CYC cleans them so well, you would never ever guess the age of our carpets. If their was such thing as a ten star rating they earned it !"

"When I called and spoke with Tim he was professional, friendly and educated about what needed to be done and immediately made me feel like his goal was to provide excellent customer service. He was able to get his team to my home the following day which was amazing since we called so last minute. The team members came when they said they would, called ahead of time and did a great job cleaning the furniture, I would highly recommend Clean Your Carpets Inc. and will have them back in my home for any future cleaning projects."

"The 2-man team arrived early. Loved the steps they use to clean carpets, especially the first two steps of deep raking to get at settled-in dirt, and then thorough vacuuming. Never had this done before and have had lots of cleanings."

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"We were surprised that the techs did not move furniture to clean carpet underneath.  We had moved most of the stuff out of the rooms, but  the carpet was never cleaned under a desk, dresser or tv.  When we questioned them about moving things, they claimed they usually concentrate on the high traffic areas.   If we had known beforehand we could have arranged to move everything out to ensure the entire carpet was cleaned since that's why we hired a professional cleaner - to do a better job than we could do.  <br /> The company offered to come back to redo the areas that weren't done, but we declined.  It would have been nice to have it done right the first time. <br />"

"Excellent service. Great contact with owner with good explanations of services to be performed and the price. Scheduling went well and was on a nearby and convenient date from our call. Carpets look great. <br />"

"Excellent. Carpet was cleaned as expected."

"I'm so impressed with this company! For one thing, they actually return phone calls and arrive when promised. Austin did a remarkable job on the carpet and in cleaning the couch. He was very pleasant and accommodating to work with and I'd definitely have him back to do more cleaning when needed. Super decent people work here! And reasonable rates!"

"Excellent job. We had just completed several major projects at our home and the dust and dirt was awful. We talked to Danielle at Picture Perfect and are so happy we did. Danielle and the crew were on time, very professional and worked together well. A lot of attention was paid to detail, which was very important to us. They asked what we wanted done in each room, addressed any concerns, and respected our wishes for specific items or products. Upon completion we were taken through each room and spot checked areas. If there was even one speck of dust Danielle would take care of it and let whomever cleaned that area know (in a very nice way) that something was missed. All in all, we highly recommend Picture Perfect and will now use them on a regular basis. Thanks for a great job."

"Very well.  They are experienced and handled the rugs carefully. <br />"