Get matched with top trees & shrubs treat, protect and maintainers in Celina, TX

"I feel like you scammed me. I paid $3,000.00 for you to save my tree. It is worse, it is not surviving, I think it was probably dead when I paid you to save it.. We are at risk that it will fall on our house, some large limbs have already fallen and damaged our shed (not covered by insurance) . I cannot afford to throw away 3 grand. I cannot afford to pay someone else to come cut this tree down. I have been scammed. I think you need to make this right. You keep telling my how you saved some many trees. Looking to have my voice heard on BBB, and other places. Messages via text only. "

"Bob White, owner of BW INSECT CONTROL AND TREE CARE, contacted me via phone. After asking me a series of questions, he asked me to go and check my trees to provide me with an accurate answer to my pest control and kindly provided me with all the information I needed to treat my trees. Bob is generous, kind, patient provided me with all the necessary information to treat the infestation problem. Bob refused a fee for the information he provided, he a kind person and if it was not because he’s in Grand Prairie, Tx, he would definitely have been the person I would keep on retainer for all my garden problems. Thank you Bob!"

"Weeds never left my lawn despite calling them almost after every application. Lawn got LOT WORSE than when I started the program When sales promised the lawn would be done thick and green!! I was literally yelled at back in May when I raised my connect about the degrading health of my lawn!!’"

"I set out a point by point Project Plan, agreed that I would supply and pay for all materials, reviewed the project plan with Willard and we agreed on a price. Although he said it may be as much as 2K more, I was prepared to deal with this when we got to the end of the agreed upon price. I paid over half the total amount up front as I trusted Willard having hired him for small jobs before. My family and I were leaving on vacation just after the first 1/2 week of work. Willard told me that he had to go see his sister, but his crew would be working while he was gone. We returned and nothing but the bathroom demo had been done. Willard returned and shortly thereafter started wanting more money. I was not happy with this and found out he had spent all the advance money I had given him and was now unable to pay the sub-contractors required to complete this work. His subcontractor showed up at my home to do the new shower I had scoped. At my home, we had this work, fixing 2 soffets and painting them, removing an old gas heater, capping off and fixing the tiles, refinishing the attic, hanging a new garage (interior steel) door, fixing a broken cabinet in my bathroom and re-sheet rocking a panel of wall in my bedroom that had been ruined by the prior owners. In that week, his tile guy built out my shower and it was lovely. The glass doors were not in when he was done so he said he would do this himself. One of Willards guys did the soffet work and painted and it also was done well. In the attic they used a leaf blower to move the insulation around to be able to lay the boarding. There was an argument over how this should be done which I would not get involved in. They finished the attic. The insulation was not put back in place or under the boarding, so now the hallway under this area is hot as all heck during the summer. My husband is going to have to go back and take out the boards put the insultation under them and then reattach the boarding. Willard hung the steel door, but had not cut out the area in the door frame to install the deadbolt. They went back to my other house as it was critical and way behind schedule. His tile guy wanted me to pay him directly, which I did as Willard had no money to do so and had told him I would pay him. So for all the work I listed to be done at my house. The door still has no deadbolt installed, the wall in my bedroom and the drawer in my bath were not done, the glass enclosure is in my garage in a box, Back to the other house: Willard had me meet him at Home Depot one morning to rent the stripper to refinish the wood floors and we had a heated discussion as he was still talking about not having money, and I told him he would just wind up working other jobs and doing mine when he had time, if he didn't leave me completely in the lurch and I was not happy with that. At that time we were already at the second deadline he had given me and the only things done were the demo'd bathroom, the plumbing for the shower and tub install (which I had to pay the plumber directly to accomplish), the interior painting (again which I had to pay the guy directly to get done), carpentry work on the outside of the house (which was and is still not painted), 3 steel interior doors hung (done and working), All fixtures in the house which I had purchased new (still in boxes), the countertop in the kitchen (still waiting), installing the toilets, vanities, mirrors, etc in the bathrooms (still in demo condition on both counts). AFter yet more weeks and weeks of this ****, I told him ENOUGH, i"m done. I called the locksmith and changed the locks. Funny thing, all those days he said he would go to my house and never worked, or showed up late. He showed up early to make sure he could get his tools out of the house. I will never, ever hire Willard for anything again!"

"Within 3 more days they had a crew of 4 who trimmed tree, removed all limbs and trimmings from yard, roof and driveway and charged a fair price."