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"Don was prompt and pleasant. He provided a clear explanation of what he would do and verified with me to assure it would meet my expectations. He was knowledgeable and communicated throughout the project with timely completion and an outcome that exceeded my expectations. I would gladly hire him again for a project."

"Bathroom wet space (tub) remodel with Five Star Baths went smoothly for the most part! The transformation is stunning! The quality of the work is exceptional—everything looks polished and feels durable. Communication was somewhat challenging. It was difficult to find a suitable time to connect and discuss the project in detail within my work hours and the hours they have available. Additionally, the final inspection took longer than expected to schedule. I had to personally reach out to coordinate a time that would work and had the expectation that someone would reach out within the next few weeks after the renovations. While this added some extra steps to the process, once the inspection was arranged, the team was efficient in completing it. Overall, I’m thrilled with the end result and would still recommend their services!"

"It was an excellent experience! My old Kenmore fridge (probably from the 90s) quit cooling/defrosting. After looking to replace it and finding thanks to the pandemic refrigerators are on backorder for months, I called 3 appliance repair companies who didn't call me back. I found Neli and was able to set up an appointment at a time I picked.. An incredibly patient tech (Chris C.) came chat on at the appointed time. I waited about 5 mins as he was wrapping up another call. I walked me through the diagnosis using a virtual support app on my phone. He was able to help me with taking things apart, helped me use our multimeter, and diagnosed the problem. I can do this repair myself. He gave me the exact part numbers and told me what I need to do. All for $35 for an hour on a Sunday. I can't believe how great this was. I thought I had to replace my refrigerator, but for $35 + $111 in parts (I could have gone cheaper but chose OEM) my refrigerator will return to health. Their website lists the tools you will need for a diagnosis/repair, make sure you have them ready. For refrigerators, you need a screwdriver (flat & phillips), a socket set, a multimeter, and theoretically a pair of pliers but I didn't use them. Also make sure your phone is charged (lesson learned)."

"I contacted Cabinets.com because of a friend's recommendation. I am totally remodeling my kitchen top to bottom and had no idea how to go about creating a design or much else.. From the first phone call, I was treated with kindness, patience, and respect. I was assigned designer Greg Flassig. I was nervous about all the questions I had and whether he'd be willing to walk me though the process for as long as it took. Not only was he willing, but Greg calmly and patiently answered every single question. He spent as much time with me as I needed, explaining what I didn't understand, adjusting what I needed, and suggesting. what was optimal for. my needs. He even brainstormed solutions with me when I was unhappy with any aspect of the design. Not only did Greg professionally and compassionately help me, but he had a way of reducing my anxiety when it reared up. Greg was respectful of my budget and my needs, and truly heard what I said. He answered every single question I had, and when I didn't know what to ask, he knew what to say. I can't wait to get my cabinets and create my dream kitchen. After working with Greg, I have absolute confidence it will be perfect!"