Get matched with top carpets or rugs clean at home pros in Cleveland, TN

"Arrived at agreed time worked at a constant pace cleaned up when when finished Cleaned a couch and love seat both pieces are now clean with a fresh smell. Will definitely rehire for next time."

"Fantastic work, deep cleaning, very pleased with how beautiful and clean the house was when they finished the job. Very professional, we are extremely pleased! And will continue will bi-weekly cleaning, and at times weekly. It took 5 hours and worth every cent!!! After an illness, unable to do deep cleaning myself, the house needed deep, deep cleaning."

"Very professional and punctual!! Customer service top notch!! "

"We have used them probably four or five times. They are first rate, great price, always on time. Above and beyond all of the risks, they were able to get some stains out of the carpet that previous attempts with other companies had not been able to do."

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"I found Act One Cleaning on Angie’s list. We decided to have our very dirty carpets cleaned on our new home rather than replace them hoping to stretch them out a year before replacing them. Steve made it clear from our initial phone call that he was not interested in up-selling and only interested in cleaning my carpets and ensuring that we had the best customer service experience possible in the process. Steve arrived on time and was extremely organized. He put up a plastic barrier on the front door so that heat wouldn’t escape while he worked and blankets under his equipment to protect our floors that weren’t carpeted. He used several techniques to remove stubborn stains and spent several hours throughly cleaning our carpets. I was thrilled with the results. The carpets look nearly new and there’s no need to be thinking of replacing them. Steve is a rarity in the service industry. He truly cares about getting great results and that you’re happy with the outcome. I will be hiring Steve to clean some upholstered furniture for me and he will be the only person I have clean my carpets. I highly recommend Act One and he does travel to Huntsville from Gadsden so don’t let the company address stop you from calling him."

"I needed a few areas cleaned and some traffic areas in other rooms cleaned as well as a stairway.  Carpet had been cleaned a couple of years ago and was still very clean except in these few areas.  Advanced had an Angie's List special and a schedule opening immediately as I needed it.  I negotiated to get the few traffic areas cleaned without cleaning the whole rooms and causing me to have an excessively large bill.  When technician arrived I discussed the areas with him to ensure the negotiation was reasonable.  He agreed and began work.  Very nice young man, friendly, and careful to put guards around corners so hose wouldn't damage my freshly painted walls, doors, and trim.  He immediately had problems with the brand new truck-mounted machine not generating the steam/hot water properly.  He called the owner who came right over and found a blown fuse.  A quick trip to the hardware store a mile away and they had everything working properly.  Did a great job except for one area where there were some small ground-in stains.  He had pre-treated these areas but the stains didn't come out and were visible the next day as the carpet dried.  I had some aerosol carpet cleaner that I sprayed and rubbed that got most of the stain out; followed up with dish detergent and scrubbing that got them out the rest of the way..  Gave a B mark for quality just because they didn't make a follow-up call to find out how things turned out.  Stuff happens, I would not mark down their score for their new equipment issues.  It didn't cause me any problem for additional time that day.  They called for support who immediately drove to my house and debugged and repaired the broken equipment.  Extra credit for going the extra mile to get my job done without needing to reschedule (which wold have been a problem). <br />"

"These guys have the widest selection of carpet I've ever seen, across multiple manufacturers. And the discount was substantial enough to make it worth the trip, around 30-40% vs. quotes from local flooring companies, even after considering shipping costs (which were less than I expected). There was a bit of a snafu with the delivery of the carpet, as we needed it to arrive by a set date so our installer (a 3rd party) could install the carpet before we moved into the house. We were in danger of not receiving the carpet in time, but they acknowledged the timing issue was their mistake and as a result authorized a rush next-day delivery without charging us anything extra for shipping so it all worked out."

"<p>I have purchased it several times.  Yes, it is expensive for the 16 oz concentrate but I love it for my carpet.</p> <p>I have 2 Pomeranians and they have accidents.  I make up a solution for spot treating and we use the</p> <p>OdorXit in our carpet cleaner.  It makes the carpet small very clean and fresh.  I highly recommend this</p> <p>product.  Yes, I have searched on line for ones that cost less but I feel the need to spend more for the</p> <p>results,  so I budget for the added cost.    Thanks folks!!  You have a great product.  </p> <br />"

"The rug looks new! There had been years of dirt ground into it, as well as pet urine. They took the time it takes to completely remove the dirt and odors. I had used them on another oriental and it was great, but it wasn't the challenge this rug was. WOW!! I will use them exclusively from here on out! <br />"