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"BEWARE. This is a scam. After a walkthrough of my home, I received a quote for $827.76, I was not given an option to pay after the service, and my CC was charged $886.92 by SERVICE CONVENIENCE INC. to replace four window panels. The technician arrived and after an inspection of the windows, told me that he would only be able to repair three of the four windows because he did not have the correct equipment. I told him I would be in my office while he worked on the windows and to let me know when he was finished. An hour or two later, the technician was nowhere to be found. There were messes around two of the four windows that he replaced, he did not even attempt to replace the third and he had broken two additional windows (the panels outside of the interior panel that he replaced). This was over a month ago and it has been a nonstop headache ever since. I have more broken windows than when I started, a mess to clean up, non stop back and forth with this fraudulent company who hasn't even refunded so much as a dollar and I am out nearly $900. Their offer, after all of this, was to refund me $134.44 - a number that doesn't even make a bit of sense - but it is "going to take awhile because they have a new computer system" I am out almost $900 and in an unsafe situation with my street level broken windows. I have sent several messages and I am clearly out out of luck, but you don't have to be. Do not hire this company."

"From the moment Jim showed up for the estimate, I could tell he was someone I wanted to work on my home. He took his time measuring, was quick to give a quote and responsive to all questions throughout the process. On the day of installation, he and Jerry arrived as they said they would – and for the rest of that week, they came on time and did their work. Exactly what a homeowner wants. There were no calls to say, “Hey, we’re running behind on another job.” They did what they said they would do. Now, for the results. As a Real Estate Appraiser, I've seen plenty of shoddy work from sub-par contractors and I am pleased to report there was no sub-par work here. The floors came out beautifully. Smooth, straight and without error. The trim work was exceptional as well. (Though they caulked the joints and nail holes on the woodwork, do be prepared to add a bit of spackle and a dab of paint – which would need done regardless of who installed the trim.) I highly recommend McCool Floors for your next flooring project!"

"For fixing side of the house with shingles, paiting, & fix the wood beams on the front & back of our house- they took came out after few delays, finally came out , did fix up, then after some delays, did paint job, when they left without cleaning the mess , also left stain marks on the wall, supervisor said he’ll come out to inspect, but never showed up( he called multiple times saying excuse why he can’t come), workes came out to clean up, but it looks worse than before! Very unhappy with their LOUSY& unprofessional work !"