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"One workman was sent over to fix leak. Work took one hour, for which we were charged $1600. We thought we had an emergency situation. THE COMPANY TOOK ADVANTAGE OF THE SITUATION. Even if the work was done properly, The fee for one hour of work is outrageous"

"Eads Fencing Co. maybe one of the worst companies we have ever done business with in our 35+ years of owning homes. 1. The first install was the wrong color (Eads fault) the first crew installed the fence about a foot above the ground, (pictured). When we informed the crew that this was WRONG, they decided to cut off the bottom of the post to cover-up their error (pictured). 2. This first crew had spray painted our neighbors fence (pictured), and paint drips on our driveway. - After all this, a few days later a second crew, which seemed like a family who also brought their elementary children with them, to tear out the fencing. Leaving 31 -- 2 to 3 foot holes in our back yard. This was to cause a liability for us if anyone was to fall/hurt themselves on our property due to these holes. Eads contract states that the customer takes care of the Dirt/Spoils, as the “installer will pile around post”. EADS had to remove all the post due to your mistake. Therefore they should have replaced the dirt until they can complete their part of the contract. They would not, so we had to fill these holes since it was going to be another 8 weeks before the correct color fencing was to come in. - Even after the correct fencing came in Eads did not order enough post, panels or even enough post caps. Making the completion of the install an even longer process. - The contract was signed on May 5, but the final completion and payment was not until October 30, 2023. - Even 2 weeks after invoice was paid, we had to contact Eads to fix a crooked post (Nov. 14th 2023) - In March of 2025, 17 months after completion of the fencing, one of the panels started coming out of the post. (pictured) - - After multiple emails and phone calls to Eads asking them to come to repair the fence, stating to them that we know the warranty has expired, and that this will cost us, they NEVER ‘got back’ to us. - We now have straps holding the fence post together - I STRONGLY SUGGEST THAT YOU DO NOT USE Eads FOR ANY FENCING. As Brian, from Eads, has stated in one of his emails to us, is “that we messed up” (July 19th 2023)."