Get matched with top composite deck build or replacers in Dunn, NC

"They were pricy, but came highly recommended. They were prompt in scheduling. Their main selling point is the quality of the prep cleaning. While the new deck looked OK, there were missed areas on the existing porch. The quality of the staining itself was variable - there were areas where they did a great job, and others that were missed, overlooked, or intentionally ignored. The eaves were among the intentionally ignored, and I was told "that's defined as part of the roof structure, which isn't included." Excuse me, but the contract says "clean and stain exterior of screen porch" - it does not say "screen porch walls only." Another ignored area was the top edge of the fascia and floorboards, which they stained above, and below, leaving a gap. And there were several other spots that were overlooked even after a visit to complete punch list items. I asked multiple times to talk to the owner but he never called me back. Next time I'll just hire a real house painter."

"DO NOT USE THIS COMPANY. I had asked them to power wash and stain my deck. I wanted a semi-transparent stain. Tyson told me they recommend full cover. I don’t like full cover. I gave him a gallon of the stain I wanted to use, which was from Home Depot. I even told him to go to Home Depot and use my telephone number to bring up the stain I had purchased. 1. He got stain from Sherwin Williams and it was full cover and was not redwood. It is brown. 2. They got stain on the house siding, and the metal balusters. 3. The stain was applied unevenly. When I told Tyson all this and included pictures, he responded with wow. I also told him it was the wrong stain and he didn’t say anything. I had to have them come back several times, because they did not do all the touchup (it was too late for dealing with the wrong stain). When they tried to remove the stain from the side of the house they made a worse stain. Tyson did get a good match and painted over where the stain was on the side of the house. However, there was still touching up to be done. They also got stain on my flagstone walkway and all over the pool equipment piping. They did not put things back onto the deck. When I told him, he came and started putting the things in the yard back. I told Tyson I was not going to pay him $1,000. He said he would come down to $850. I told him I would offer him $500.00. He accepted. However, he walked off the job without doing the remaining touchups, or putting everything back onto the deck. I did not see this until I got back to the house and after I had paid him. I immediately filed a claim with PayPal to get $250 back from the $500. I have to live with the wrong stain and color until I can figure out how to remove it and start over."

"In October of 2024 Shane came out to give me a quote for yard clean up. After several calls by me, I finally got a start date. Shane called me and said they could start a day early and I was fine with that but they showed up at 5:30pm. I was told they would start at noon. The next day (actual start date) they showed up at 7:30pm and were there for a half hour and left because getting dark. I was told they would be there the next day at 9am. At 10:30am I called Shane asking where the crew was. He actually argued with me telling me they were there. So apparently I was blind. They showed up after 11am and they finished while I was out. Only half the job was done. I emailed all photos of areas not done with pic of contract for those areas quoted. In no way did Shane reach out to see if everything was done. I had to hire another company to finish what they did not do. When I got the bill, I reached out to Shane and said we need to revisit this bill because not everything done. He offered a $150 discount (via Sara's email) which was laughable and said "if ok we will send a new invoice". I sent an email back saying $150 is not acceptable and got no response. No response for 5 months! I got an email 5 months later saying my bill was delinquent but they cut the bill in half. I never received new invoice that showed bill was cut in half till 5 months after my last contact with them. They are not trustworthy and play games. If I could give a zero, I would."

"Stephen is a true craftsman. He showed us pictures of his past ceramic tile work and gave us suggestions on how to handle our project. The work area was always left clean and organized. He communicated his schedule and was on time each day. Stephen was a pleasure to work with and we would highly recommend him."