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"Great, this was a repeat of a problem we had 2 years ago and the tech listened to me and didn’t try to sell me a new drain pump. He took the washer apart and found a large hair/lint ball blocking the drain from the inside"

"Very hardworking, great and trustworthy! Such good communication and loved having them"

"I’ve used Len the Plumber in the past, but after today, I will never be using their services again. I called to follow up on a recent (and expensive) drain repair - work that my family stretched our budget to afford. The plumber who came out was great: professional, kind, and respectful. But unfortunately, the drain is still not fully cleared. When I called customer service to ask if there was any warranty or guarantee on the repair, I was met with nothing but attitude. I wasn’t rude, I simply asked a question. Rather than receiving a straightforward answer, I was spoken to in a condescending and dismissive tone, as if I didn’t have the right to inquire about a service I paid a significant amount for. If the answer is “no, there’s no warranty,” then just say that. I would’ve scheduled another appointment and paid for the additional work. But I refuse to support a business that treats its customers like that over the phone. I hung up and blocked the number. To whoever runs this company: please take customer service seriously. It’s hard enough to pay steep prices for plumbing work—being treated rudely on top of that is unacceptable. Hire people who are kind and respectful to your customers. You’ve lost my business."

"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."

"Cabinet Restoration Co is top notch! It was a very pleasant and easy experience for me. I would do it again in a heartbeat! I wish I could rate it 10 ⭐️! Pete gave me great choices for cabinet doors, moldings, etc. while other companies gave me only one choice. Each door lines up perfectly using the best hinges. The installer, Steve, took his time and created a magnificent look. What an excellent, professional artist he is! He is very talented craftsman and I trusted his judgement 100%, since he has many years of experience. I cannot rave enough about the skill and craftsmanship of my new kitchen! If you choose another company you are making a big mistake. I promise that you will have absolutely no regrets and it will be worth your wait! I promise you that!"

"Extremely disappointed with this company. They do not stand by their guarantees. Did install shower in one day. Was not provided with the shower head I ordered. Calking and trim work was very sloppy. Went through the shower wall into my bedroom, did sparkle wall and left it. Shower doors have leaked and was finally told six months later that there is nothing they can do to correct the issue. Originally quoted $24,000.00 for the walk on shower, eventually agreed to $11,500.00. Completely dissatisfied with my shower. Once they get their payment, they are done."

"Vernon offered to check out our AC the same day. He called before arriving, and once he was here quickly went about his work, explaining to me what he was going to do and why. He quickly diagnosed the problem and solved it. We’ve found a new HVAC maintenance company we can count on. Great service, great responsiveness, good prices. Our AC is back up and running. Thank you, Vernon, and thank you Hamilton!"

"It was excellent. They were very easy to work with, the work was completed and on time."

"the job went very well."

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."