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"Everything went well"

"I have house that is rental unit on the 2nd floor that was built in 1896. It needed some plastering done to the kitchen ceiling and the living room ceiling in a few areas. It was plastered before, but needed retouching since it was missing something. I searched for a company who does exceptional work with the proof and years of experience. We prefer wet plaster over dry, so did checking and found ZMartin Plastering on Angi. The company had high ratings and the work looked great, so we scheduled Brian Zmuda to come out and look at what needs to be done. Brian came out me out promptly for an estimate and went over what the issues were with the ceiling in both areas and explained it thoroughly so I could understand and told me what materials as far as the paint, plaster, and more and how he was going to do it, and even showed me this insurance and then quoted me a fair price. I was happy and then scheduled him to come out in three weeks. Brian came out three weeks later on 05/23/23 after we were finishing stucco painting and he began to work. I could tell he knew about doing plaster work for an older house. He started with the two ceilings and did it in order and was clean using the right materials. He plastered it well leaving no mess and with wet plaster, and then once he finished he explained that the plaster dry's in less then a week and told me house spot primer first in the area before applying paint which where are doing for the whole apartment's unit. I was happy and knew he was skilled and explained what materials you are suppose to use and he also does stucco is great to know snice we have some stucco repair on our main house to do. I can highly recommend ZMarting for any paltering work and he seems very honest and did not take long so her reduce the price since it was simple job. We will be working with him in the future. His work is fantastic. Could not be any happier."

"Hired Jose and his crew for a second job (Spraying Ceiling Black), and they did an amazing job as expected. They were very Careful of the painted walls and the floor and everything was contained and cleaned up afterward. Jose Was very upfront with us and his work ethic is one of a kind. He stands by his work and that of his crew. We would hire Jose again and again, they do amazing work, you wont be disappointed."

"Steve Gavin, the owner came out and provided me with a great price that was inclusive of the entire scope of the project. During our meeting he took the time to explain the process that his company uses. Once the permits were issued the crew arrived the next morning at 7:00 a.m. as promised. The crew met the deadline for a 1:30 inspection from the Village of Deerfield. They not only met the deadline but they passed the inspection without any issues to be corrected. The crew worked until 7:00 p.m. completing the job. I would also note that they left my home spotless!"

"Ed Eichele has stated to us that he stands by his work and that he will do whatever it takes, that they are accommodating, open and transparent. Beware, Ed knows all the right things to say, just don’t believe any of it. Following are the issues we had with Eichele & Valene Remodeling: • Needed to hire a second contractor to rip out and replace our newly installed tile floor and takeover our project. • Had to remove and replace wood trim • Paint quality grade with option of 2 brands stipulated in our contract was not followed. An untrue story was given as to why a cheaper grade had to be used. • Promises of a building permit and an inspector appointment never materialized (3 months). After blaming the City of Wheaton building department for an unexplainable lack of action it turned out that the city never received payment for the permit we paid Eichele & Valene to execute as part of the contract. • Our walls were painted and floor installed before the plumbing and electrical work had been started let alone the drywall being finished. Our second crew took advantage of the floor being exposed to perform plumbing and electrical work by removing floor boards vs. access through the basement ceiling as was planned by John Valene. • Lack of a consistent work schedule; multiple no-shows without warning. • They still owe us money per their own records. Details: Tile – Through research of manufacturer’s websites, the Tile Council of North America, and consulting with a member of National Tile Contractors Association, we were able to confirm that the tile floor was laid improperly and needed to be 100% replaced. Some of the installation related issues: Our warranty for the subfloor and the tile was void due to the use of cheap drywall screws used to fasten the Durock subfloor rather than the required “1-1/4" USG Durock™ Brand Tile Backer Screws for wood framing (or equivalent) or 1-1/2" hot-dipped galvanized roofing nails”. As a result of improper installation, there was so much unevenness and lippage all over the floor that we were tripping while walking on the tile. Nothing sat squarely or level on it. The lippage of many tiles was the same thickness as a quarter or thicker. (See photos) Trim – We upgraded our family room from carpet to tile. It may not be obvious to all homeowners that the baseboards are installed prior to installing carpet, thus touching the floor that the padding and carpet are rolled over. For tile, the baseboards should be installed on top of tile, which put the baseboards noticeably higher on the wall. Since the baseboards were never removed prior to installing the tile the end result was a family room with oddly short baseboards as they did not sit on the tile where it should be if installed correctly. Furthermore, the staining and varnishing of the shoes was dreadful. Application of conditioner, stain and urethane was performed outside in 40 degree weather all within 6 hours. Per the Sherwin Williams website one needs to, “Let dry completely (usually 24 hours)”. In addition, the site states that one should; “Apply stain only at the proper temperature. For most stains, 70 degrees Fahrenheit is the optimum, with the safety range from 50 to 90 Fahrenheit.” The worst part about this baseboard fiasco was the calculated deception exercised where the eating area meets the family room. They removed baseboard from the eating area where it was installed at the correct height for tile to rip ¾” off of the bottom in order to match the height of the baseboard of the family room which was at the correct height for carpet. (See photo) Paint – We believe that painting before the drywall, plumbing, and electrical work were finished was a tactic employed to give us the illusion of progress after weeks of no work being performed. It was an obvious ploy to distract us from the fact that no progress had been made in weeks. We have since had to repaint all surfaces but 3 walls. Windows – There is an entire fiasco with regard to undersized windows being installed. The additional framing required to install windows that were too small led to the threat of additional “Change Order” costs. One might question why someone would install the wrong size windows. Menards remade the incorrectly sized windows as ordering the wrong size windows was their mistake. Eichele & Valene told us that we owed them the cost of a second installation even though they should have stopped when they realized that the windows were the wrong size. (See photo)"

"It went VERY BAD. We needed to paint our deck. It was scheduled for Augest 2023. Then it was rescheduled for 3 weeks later because of bad weather. Which is OK but not 3 weeks later. Then it was rescheduled 3 weeks later again because they did not hve enough stuff! Then it was rescheduled one more time again because they did not have enough stuff!!! Every time they call asking for reschedule - but phone call does not help. Finally the work was never done and we have to try it next year. I'd NOT recoment to use this company. Nobody should use it! Liliya Yakovleva."