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"In October of 2024 Shane came out to give me a quote for yard clean up. After several calls by me, I finally got a start date. Shane called me and said they could start a day early and I was fine with that but they showed up at 5:30pm. I was told they would start at noon. The next day (actual start date) they showed up at 7:30pm and were there for a half hour and left because getting dark. I was told they would be there the next day at 9am. At 10:30am I called Shane asking where the crew was. He actually argued with me telling me they were there. So apparently I was blind. They showed up after 11am and they finished while I was out. Only half the job was done. I emailed all photos of areas not done with pic of contract for those areas quoted. In no way did Shane reach out to see if everything was done. I had to hire another company to finish what they did not do. When I got the bill, I reached out to Shane and said we need to revisit this bill because not everything done. He offered a $150 discount (via Sara's email) which was laughable and said "if ok we will send a new invoice". I sent an email back saying $150 is not acceptable and got no response. No response for 5 months! I got an email 5 months later saying my bill was delinquent but they cut the bill in half. I never received new invoice that showed bill was cut in half till 5 months after my last contact with them. They are not trustworthy and play games. If I could give a zero, I would."

"Attributes - Promptness, Pricing, Quality work and highly personal. I hired Eric for a driveway culvert extension. He called me the day of my request and was at my house a couple days later to work up the quote. His quote was reasonable and he let us know he would be able to do the job within a week. It is quite rare these days to have anyone in the service industry do anything in a timely manner. Eric had the job completed within 10 days of our initial conversation. Very impressive!! His job was thorough and quite impressive. I recommend him to anyone that is interested in landscaping service in the Roanoke Valley area."

"Exactly as he described. He ran into some root problems, but got that resolved and they are very happy with the new back yard"

"I was not satisfied with the work. Grading was not done, and they did a poor job on leveling the lawn."

"I have been using Dependable Landscaping for over a year and I could not be more complimentary of my services every single time we use them. From the amazing customer service to the affordable pricing, I’ve received several compliments over the last year on my landscaping. Dominic is always quick to respond, confirms upcoming service and has helped me with many services that I have been unable to perform myself. I could not recommend Dependable Landscaping enough for any and all needs. There is no job too big or too small that they cannot handle. Best in the business!"

"I am still in the early stages of my project but I could not wait a second longer to brag on the wonderful, Jessica. From the moment we were on our call I was poured into and felt seen, heard & instantly connected to Jessica. Her passion and dedication for her work were quickly apparent and even though we’d only spoken for minutes, it felt like I’d known for years. Her interest and excitement for my project was a breath of fresh air. All of this is new to me and seeking the right help has not been the easiest process, but with Jessica, things felt right. We didn’t need to sleep on it or hold off because she made us feel sure. Despite having a smaller budget, Jessica was adamant about respecting that budget and making sure I was comfortable throughout the process. Her reassurance was comforting and her kindness was unmatched. I feel honored to have such an amazing human help turn our new house into a home. I am happy. I am excited and I am ready. Thank you, Jessica. Let’s do this! <3"