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"They told us "Our dispatch fee to come out is $39 and we waive that towards any work or repairs, including diagnostics." The electrician went to check and stayed at the property for less than 5 mins after confirmation to do full diagnostic of the electrical system. I don't think less than 5 mins is enough to run a full diagnostic and later on advise to upgrade the whole panel."

"Tile installation was GREAT, problem, contractor cut all tiles on the floor of the bathroom, didn’t bother to cover my vanity, tub, or sections of the floor. In addition, I am sure I observed them loading 2-3 boxes of my tiles in there truck, they finished and left in a hurry, like they just robbed a bank. They didn’t clean anything up, left one h*** of mess, which took me 1/2 a day to clean up, note I am 77 yrs old and don’t move as fast as I used to"

"I am leaving a review before the work is even started. I received a quote from another company and scheduled the work. When they showed up, they tried to triple the cost. I told them to get out of my house. I then called Rooter Pro Plumbing to come out and give me a quote. Jerimey Jackson came out and looked over the situation and then put me on a conference call with the owner. They agreed to match the quote I received from the other company even though it was seriously underbid. They are a great company to work with. They are scheduled to come out this week to start the project. I would highly recommend a company with such integrity in the employees and the owner. I look forward to working with them."

"They came out and resolved my plumbing issue on the same day. Very courteous scheduler and technician was even better."

"We were very satisfied with the service and appreciate their investigation into our issue."

"The owner of the company came and disassembled my sewage pump in my basement and tested it. It had some slight oil leakage but was still working properly. Nevertheless ,Brad and I concurred that replacing the pump now was the wiser choice. He offered to go to his supplier to secure a new pump and return to install it the same day which saved me some money and eliminated redundant work.He returned with a top of the line Liberty and completed the installation the same day which I appreciated. Brad and his partner Jose are very experienced young plumbers and I will definitely use them in handling my future plumbing needs."

"$80 service call and a 500% markup on parts? That’s excessive. I completely understand that businesses need to make a profit, but being charged over $500 for a 20-minute visit is more than what many highly skilled professionals—attorneys included—earn for their time. Before scheduling the service, I asked for a quote on both the part and labor. Unfortunately, I was told they couldn't provide that information in advance (which, in hindsight, should’ve been a red flag). I trusted the positive reviews and moved forward anyway. When the technician arrived, they spent about five minutes confirming what we already knew: that we needed a specific part. We expressed concern about the cost, and a manager offered a modest discount, which we declined. We ended up paying the $80 just to be told exactly what we had already suspected. Afterward, we contacted another company that provided the part at cost ($100) and completed the service for $135. Bottom line: if you're trying to avoid unnecessary expenses--which I think right now most people are, it’s worth calling around. I’d recommend saving yourself the service call fee and going with a company that’s more transparent from the start- one that respects your time and your wallet."

"If you're considering transforming your builder-grade basement into a fully functional living space, look no further than Alpha Construction Group. My experience with them, sourced through Angie's List, was nothing short of exceptional. From the very first call to the final day of service, their professionalism, attention to detail, and commitment to excellence were evident at every stage. At the helm of this remarkable team is Rick Wright, whose leadership and expertise set the standard for top-tier service. Rick's exceptional listening skills, thorough understanding of project scope, and clear communication ensured that every aspect of the job was executed to perfection. Throughout the process, Rick and his team, including the affable Glenn, maintained a positive and approachable demeanor, readily addressing any questions or concerns with confidence and expertise. What truly sets Alpha Construction Group apart is their unwavering dedication to customer satisfaction. Despite the inevitable challenges that arise in any construction project, Rick and his team navigated every obstacle with professionalism and grace, ensuring that the project stayed on schedule and exceeded expectations. Their commitment to delivering results that go above and beyond is evident in every detail of their work. From selecting flooring to coordinating with subcontractors, Alpha Construction Group demonstrated a level of organization and efficiency that is truly commendable. Thanks to their meticulous planning and execution, my project was completed ahead of schedule, with no surprises or delays along the way. If you're in search of a general contractor for your basement completion project, I wholeheartedly recommend Alpha Construction Group. Their passion for their work, dedication to customer satisfaction, and commitment to excellence make them the ideal choice for any home improvement project. Trust me, you won't be disappointed. Sincerely, The Johnson's of Braselton"

"BUYER BEWARE! Had a pipe leak within my wall. Caught it fairly early with minimum damage. The Roto Rooter rep Brian came out and inspected and said I needed water mitigation based off the moisture in my walls. When I say the leak wasn't that bad, it really wasn't! He stated that my insurance company would cover it all and that he deals with my particular company all the time and not to worry. I obviously was taken back by the cost of almost 4k! Fast forward, my insurance company are questioning duplicate charges and Roto-Rooter is saying I owe almost 3k or a lien will be placed on my property! This whole water mitigation is a scam and the salesman did not tell the truth. They should have picked up their fans a lot earlier than they did. I'm sure they were trying to milk all the money they could. Over 5k for a bunch of fans in my home. I WILL NEVER REFER ANYONE TO THIS PLACE! Contacting my lawyer and will have my day in court if necessary. BUNCH OF SCAM ARTISTS IF YOU ASK ME!"