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"All the requests were done and they were even flexible enough to make small changes when the crew arrived"

"I used LD Tree Care for removing a tree and trimming mistletoe from another one. They did a fine job, but broke several pots, broke a chair, and left many large branches in the yard. They asked me to send a picture of the broken chair, so I did, but they never replied. I subsequently asked them for a bid on another tree. Without even sending a bid, they replied to me that they had applied for a permit from the city. I told them not to do that. That I had not authorized that. They did not reply. They eventually send a bid that was almost twice the price of another firm. When the other firm tried to get a permit, they were informed that LD Tree Care had already applied for one, and the city would not accept a new one. This was completely unauthorized. Even if it was a mistake or misunderstanding, they could have withdrawn the application. I called them and texted them and they never responded. This is not a trustworthy company."

"They came removed the wood from the tree being cut down. Did not remove the stump. Said they would come back and remove the stump repeatedly and never showed. Charged $400 for an hour's work. Texted me they were there at 12:45pm and they were done at 1:50pm (this is how I know it only took an hour). My posted request on Angie's List clearly stated I needed stump removal."

"Description of Work: Trim 3 Trees on front porch & front yard. After completion of tasks, the Tree Trimmer did not clean off black marks left on my concrete front porch. He also did not follow instructions on how much to cut back teee limbs. He ended up cutting away to many limbs thus leaving very little foilage left for shading porch from hot sun. I went forward with the work as I was in dire need of tree trimming services asap becaz the tree had grown over the rain gutter onto the roof. When the wind or rain came it would blow the tree limbs making loud scraping & dripping noises. We had to ask that the contractor to come back and remove the blk marks on porch concrete. He did so within 2 weeks. He pressure washed the entire front porch per my request thus leaving it looking very clean. He also cut back some additional limbs per my request that were low hanging stragglers. Overall he tidied up when he finished the task by blowing front porch & yard with a leaf blower. He discarded the cut branches & leaves into my green garbage can. At the completion of the re-work I came to front door with credit card to pay the contractor. He swiped my card using a hand held device smaller than a deck of cards. The payment went thru and confirm email was sent to me. Later after the re-work was completed I got 3 other quotes and found his tree trim service was $100's of dollars higher than comparable contractors in the area. Wished I had done that before I hired him. But Angie's list highly recommended him so I thought it was a good fit for my project. Apparently not. The tree trimming was over done by taking off too much of the foliage. In my communications and experience with this tree trimmer I found him to be not polite and to overly confident. Not willing to make any compromises regarding discounting the tree trim invoice due to his not following my instructions on how much to cut back the tree limbs. He was demanding payment over the phone and overly aggressive at first when I spoke to him about cutting back to much of the tree. Claiming I should have come outside while they were trimming to supervise. I had already gone over the instructions with him by texting him one week before start of job. I thought he was clear on how much to cut back but apparently not. So, I would not recommend or use this outfit again."

"They were Fast workers and very cooperative. They also did a great job."