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"We spent 14K on two new AC units for our house in 2021. We had to get the technicians out almost every year and multiples a year because something is always wrong. Some technicians were not experienced enough to diagnose the problem and wasted hours at our house. They also made careless mistakes (not connecting the draining pipe back in the attack) in Aug 2025. We had to run very loud fans for 5 days just to dry the water leak from the attic to our ceiling. The same technician was sent out in Nov 2025 and made the same mistake again. Now our ceiling is leaking again. The customer service did not even acknowledge or apologize for what we are going through. I am now worried that repeated leak may have caused permanent damage to our house. I do not recommend this company."

"They did a great job"

"They didn't go. That's the problem. It took two and a half months instead of two and a half weeks. Cuz I would never come over and do the job. And when you show off the work, nobody would show up, it was one person at a time and they weren't in the Uh, even in the orders, they needed to be in. You have to have electricians here to make sure everything is disconnected, if they don't disconnect it and turn off the power somebody could have gotten really hurt. Instead they left Live wires everywhere. The gentleman who said he was an electrician, did he? He, he would, he didn't do it correctly because he didn't put the wires in the condolence because he didn't know. That was part of Texas code if you don't go by cold, you're not a certified electrician. They just hired anybody off the street to come and do the job, that was it. They all were either, they were Hispanic in which it was very difficult for us to To talk to. And they just, they didn't even know Ruth who was the, um, Or just the project manager."

"My story is basically the same as all of the other terrible reviews I have read about Lake Area Appliance Service : a HORRIBLE experience and no resolution. Our dishwasher recently stopped working (water wouldn't drain), so I called AHS to have someone come out, and they sent someone from this company. The guy spent a total of about 10-15 minutes at my house, and all he did was open the dishwasher, looked inside, and somehow determined (through a sixth sense, I suppose) that the main control board and pump were shorted out and that the motor was rusted. Those are all lies, since the dishwasher still powers on and runs fine (it just won't drain the water). As for the motor being "rusted" and his claim that he found a lot of rust on the bottom of the dishwasher, those are all false also. He never pulled the dishwasher out to examine anything, and I'm not a dishwasher "expert", but I DO have common sense, and I know I can make a pretty accurate assumption that you simply cannot diagnose a rusted motor without removing the standing water and disassembling certain parts to get access to the motor. Of course, just like with the other negative reviews, AHS refused to repair the dishwasher, claiming "the conditions were not normal wear and tear" and even cited "sitting in standing water" as the cause for the rust that was apparently found on the motor and underneath the dishwasher (and ultimately the supposed cause of the malfunction). I can't imagine they think I'm that dumb and that I wouldn't realize that what they claim is ridiculous. The dishwasher stopped draining water because either a part malfunctioned (drain valve, pump, etc) or because of a blockage somewhere. Why he didn't think to take out the water and check the filter or the hose or garbage disposal for blockages FIRST is beyond me. They ended up blaming me for the malfunction, as if I could somehow purposefully and negligently leave standing water in the dishwasher. The way he went about "diagnosing" is absolutely UNACCEPTABLE, UNPROFESSIONAL, and LAZY. They're doing to me what they have done to SO many other people, and they need to be stopped. AHS continues to defend them, and quite frankly, it doesn't make sense to me why they would continue sending out this company after all of the bad reviews. They are the WORST company I have ever dealt with, and I will make sure everyone knows that they are scamming people!"

"Statewide Remodeling 2450 Esters Blvd. Suite 200 Grapevine, TX 75261 (972) 440-0266 started our master bathroom remodeling project that was started on May12th 2021 we have been without a working master bath since that date. Last time a crew was in our home was July 15 2021 and they were trying to fix the previous mistakes from different multiple crews sent by Statewide. We have had multiple crews not show or call and if they did come to our home their was no project manager to show the crew what needed to be done my husband or myself had to miss work or go late trying to supervise. The lack of communication between the project manager and different workers and the customer was poor and unprofessional no one knew what to do nor did not have the skill to preform the task. We had multiple crews sent to try and correct all mistakes listed below 1.Tile on floor had to be redone 2x and still isn't finished 2. The shower doesn't drain properly 3. The shower shelf is so slanted if you put bottles they fall off and this has been redone several times still not fixed 4. Shower Bench was put on wrong wall and shower fixtures need to be replaced still not correct or fixed  5. Bath tub was not stabilized you can hear concrete crunching when stepping in tub only has concrete on one side still not fixed 6. Faucet are loose and wall around tub still open and tub  was placed  incorrectly and not even was to have a trim around tub but was placed against wall needs to be removed and placed correctly still not fixed 7.Plumbing for tub hot water was capped off had to get several different plumbers sent from Statewide to try and fix plumbing shower floor was compromised  worker cut through shower floor to put bench still needs to be fixed 9. Vanity has no shelves or no trim around bottom of Vanity and multiple attempts by Statewide to attach Vanity to wall were unsuccessful there are multiple screw holes in cabinet and wall still not corrected 10. Vanity counter tops were never measured and the incorrect size and color was installed does not fit against wall and sinks do not fit correctly  Statewide employee came and tried to use silicone to fill in all holes and gaps you can see wall and silicone and gaps still was told new counter and backsplash was ordered and measurements were taken no one ever came and measured I waited all day no show or call 11. Statewide employee poured grout down new toilet and was told Statewide wide would send a plumber to clear out septic system and would buy new toilet if the toilet was damaged no show still not fixed 12. No working toilet, tub,shower,sink , lights,or heater Statewide removed everything and never replace still not fixed 13. Have a autistic grandson that has no bathtub to bath bought blow up tub in kitchen to bath grandson since May12th 14 . I am a nurse and my husband veteran and trucker and my 3 children and grandson have had to share a bathroom upstairs since May12th 15. bathroom had to be repainted 2x due to poor workmanship 16. Light fixtures hung uneven by Statewide employee not by electrician causing holes in sheetrock that were to be covered and  still not fixed 17. Sink faucets and plumbing still need to be added and plumber needs to finish under sinks 18. Pony wall was placed in wrong spot and put over door trim which will cause leaks need wall put in correctly and correct size We have had Tony and Rodney make multiple promises that issues would be fixed and done correctly by professionals last person sent out was the owner Jeff of JPS  Accessibility solutions he told me that he could not do any about original contract and that his crew which supposedly are the best subcontractor that Statewide has can not even start on our project for at least  6 to 8 months from now and that was all he could do, we were told by Rodney that Jeff would renegotiate contract since Statewide has defaulted on original contract but Jeff stated that he would call Rodney and have him contact us this was on the 8th of October and as of Oct 24th there has been no contact from anyone at Statewide we are requesting the amount of our contract be paid to us by Statewide for leaving a project unfinished unable to use and damaged, so we can find a professional company to complete this master bathroom remodeling disaster correctly I gave attached pictures of how Statewide has left our bathroom and will never do business with this unprofessional company so sad not one person from Statewide has made any effort to apologize or make it right have contacted BBB and waiting on Statewide still have not heard from anyone. "