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"Amazing, We would never think of using anyone else, they were the best. Great workmanship, communication and price. Our new deck is nicer then anything the other companies we had quotes from offered. We will hire them for some other projects in the future"

"Affordable, professional, excellent work completed by JW Instillation. The job was completed in a timely manner with no "unexpected surprises." Plan to hire for my bathroom remodel in the spring. I would highly recommend JW Installations."

"Things went from bad to worse. I replaced a few boards before the sanding and staining was to be done. The carpenter told me "a few of the boards are thicker than the existing". I told the carpenter "don't worry about that. The deck guys are going to sand it all down". This was my understanding from the start. I have evidence I communicated with DeckMedic my understanding that the deck would be sanded to get rid of the rough surface. Their ad calls it "sanding to remove the raised grain". I even mentioned he will most definitely need to hammer all nails before sanding. Otherwise he will tear up his sander. He agreed. The sanding was never done and many of the nails were never hammered down. I brought a third party service company in for their opinion. Their professional opinion "the deck was never sanded as the raised grain on the wood stands out and is very rough" Second issue: my deck stairs needed rebuilt then would need stained. Ryan and I came to an agreement. He would give me a $400 discount due to my dissatisfaction. He would send me a discounted invoice marked paid and would include a contractual promise to come back in the spring to stain new stairs. After I paid him, he said the invoice is in the mail. It never showed up. Now he still won't give me the invoice."

"They did an excellent job!"

"If I could give Nate, Shawn, Keith, and the rest of the Deck Company team 10 stars, I would! I highly recommend them! Our project was particularly complex because it was a very large 34”x 34 1/2” Trex deck completely surrounding a semi inground oval pool with extended pool stairs. There were many challenges along the way because of the pool, including strict safety requirements for the railing height and gates, as well as a ring of concrete around the base of the pool that had to be jackhammered through for a couple of the post holes! Nate was so positive the entire time. Every time an obstacle came up, while I was panicking, he would just smile and say “I’ve got this!”. In the end the deck was finished ahead of schedule and passed all village inspections (including the pool safety requirements) on the first try. The end result exceeded our expectations, it’s absolutely gorgeous. The attention to detail is amazing. Things like the trimming out of the lattice, the angle cuts on the deck railing, and the perfect coping of the decking around the pool and pool stairs really make it look fantastic. The whole team was courteous, and professional the entire time. Nate and Shawn were always happy to answer my questions (and I had a lot of them). They left our yard better than they found it, power washing our sidewalk and driveway to clear away mud that was mostly left from the pool install. We definitely choose the right company for the job!"

"The work ethic must’ve changed since the reviews I am reading below. They did a horrible job on my deck on 4/26/25 and my neighbors even said who the heck did you hire? They didn’t sand the deck properly as the paint is peeling after three days and the boards were not replaced as quoted, They power washed it so much that the boards are damaged and they didnt replace as quoted. I also smelled weed. Josh said he would return to fix the issues and then ghosted me. Then when I try to call Samantha his wife , they will not return my calls. Samantha even started forwarding my call to a fake number. This is unacceptable and unprofessional. Stay away."

"They did the BEST job. Would call them again!"