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"Set an appointment, which was easy. The employee showed up on time, evaluated the required repairs, and the company sent us a competitive, adequate quotation by email. I have set up the repair appointment. Once again, the person showed up on time and replaced the faulty cranking mechanism quickly and professionally. Perfect job."

"Great job"

"Everything went smooth. They did such an amazing job at fixing my couch. Everything was done efficiently. I will definitely use them again for any other jobs."

"Did not engage w them"

"Great service, professional, and personable! Would recommend to friends and family"

"Excellent job done in setting up a gazebo on our patio."

"Ron. J Francis is not a nice guy. He very disrespectful he came to my place to do work for me just because i didnt agree with him with the price. He start telling me y'all foreigner people shouldnt owe s#$t here. Told me to suck his d#$k. Calling me all kinds of dirty words. Just because he wanted 120$ to secure a sink to the wall for me i asked him can do it for 75$ he already told he had that he would use 4 screws and some caulking."

"Excellent! They arrived on time and efficiently and professionally removed all the old windows and the debris. They replaced the windows caulked and capped around the windows too"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"The initial installation was done professionally. Unfortunately after three months the system failed. From Friday to Tuesday I was without hot water and heat and the temperature in my house went down to the 40s. It took five visits to fix the issue. The manufacturer advised that the solution called for disabling something in the system to keep that part from failing. I am worried that the system is not safe. I will be contacting the DC Consumer and Regulatory Affairs as I have no faith in the quality of this system. This company installed a furnace and hot water heater system in November. Three months later I discovered water leaking from the system; there was water all over the floor. A tech came out on a Wednesday but was unable to make the repair. The tech shut off the valve and had me turn off the system. He returned the next day and stopped the leak. Due to warmer than normal temps I didn’t realize the heat was not working and by Saturday morning the temperature in my house was in the 40s. A tech came out for the third time on Saturday but wasn’t able to fix it. I would have to wait until Monday. The tech returned for the forth time, was here for about an hour. I found out later a part needed to be ordered but would not be available until Tuesday. The tech made a repair and said he disabled a part, per the manufacturer, so the system wouldn’t fail again. I don’t have any confidence that this system is safe or fixed so it won’t break down again. I began calling customer service on Saturday when it was clear that the system couldn’t be fixed. I asked for a replacement of my system. Unfortunately the people who could help were not available on the weekend. I waited until 8 on Monday and still had not received a called. At this point I was quite angry. I finally received a call back and I vehemently expressed that I wanted a replacement system. I was told it didn’t work that way and he wasn’t in the mood to be yelled at and hung up."