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"Had Conserva Irrigation of Ann Arbor coming to my house for an assessment of sprinklers problem. The crew was polite and provided a detailed explanation about the necessary repair - they also informed I would receive a $75 invoice for their visit and later an estimate for the repair. However I received a charge $200 for their visit: $75 for the service call and $125 for their labor. I called their office to better understand the reason for the $200 and I was attended by a lady who was very rude and unable to provide an explanation... and hang up on me during the conversation. Nobody should be treated like this... especially a potential customer."

"Very well . Also fixed driveway"

"I have an invasive weed Garlic Mustard that suddenly appeared in April and also the common buck thorn in my back trees. I was told I had to pay cash and they would not take a check. They would also not come to do any estimate on how many guys and hours I would need to do the job; I had to guess. I ended up having them come two times: first 4 guys for 8 hours; second time 2 guys for 4 hours (per the guess of the first leader for how long and what I'd need the second time). They still did not complete the job. The first crew of guys were better than the second crew of guys. They were college guys, some working hard, some walking and working slowly and on their phones. However, I'm suffering cancer and could not take care of the job, thus had to get someone to control the spread. Thankfully, they did get most of the job done for me. Whether the Garlic Mustard was pulled out by the root, time will tell. The first crew used shovels and got the buck thorn pulled out pretty good; the second crew just cut the buck thorn off. Although I had informed Eric Pfeffer about the invasive weed and explained how it would spread on boots and tools, procedures were followed by some of the guys and not by others. They did not seem to be familiar with working with an invasive weed. Both crews arrived on time, but stopped work 45 min before end time to pick up tools, but also both left the job site (unfinished) a good 20-30 minutes early. Eric communicated via email pretty good after the initial "canned" email response. In their survey, they ask to rate the guys - if you expect this, they need to have their names on their shirts or give you their names. I am unsure, I may or may not hire again."