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"Attention to detail , timely delivery , team coordination and voila a lovely renovation . Such a pleasure to work with ! Thank you so much . This motivated me to renovate the other parts of my home with you ! Thank you most of all for helping my dreams come true ."

"Bob was great- this was our first renovation as new homeowners and he helped us through the process, answering all of our questions and listening to what we wanted. We absolutely love the end result!"

"Our 1920’s home is 3,100 square feet and required significant renovations to meet our modern lifestyle. My wife and I are in the design business [*** Link removed ***] so we’re very particular about the design and quality of the work to be preformed in our home. I have also renovated several homes, I’m pretty handy myself and have a fair amount of contracting knowledge. So I know what what to expect, how the work should be performed and the costs associated with it. We interviewed six highly rated contractors in a highly vetted and competitive bid process. Jeff set himself apart with his reviews on a number of highly reputable sites (including this one), home owner references (of which there are many) and team (plumbers, electricians, tilers, painters, finishing carpenters, plasterers, masons, suppliers, etc.). His team of subs all have been working together for over 20 years and take tremendous pride in their work. They’ll show you pictures of their work like the projects are their children. Best of all they all have worked together on so many projects that they complete each other’s sentences. So nothing gets lost in translation between the customer, contractor and sub. Jeff also has his own crew who are incredibly dedicated, skilled, hardworking (i.e. removed a two story brick chimney in 3 days) and polished. One notable member of his team is Elvis (and yes he's a rock star too). He is the go to person for any challenges faced during a project. He's highly knowledgable and skilled. And his easy going, "we can do that" attitude with a smile is always welcomed. Having spent months with him, my kids consider him their long lost uncle. The renovation included a complete gut of the kitchen, 2.5 baths and four bedrooms. We have completely updated the electrical, plumbing, windows, HVAC, furnace and hot water system. Added French Doors and skylights. We removed an obsolete two story brick furnace chimney which recaptured significant square footage. We have reconfigured and optimized most of the rooms and removed several load bearing walls to create an open floor plan. We refaced our fireplace in honed granite and replaced the fire brick. We're in the midst of finishing half our basement which will include a wood burning fireplace adding 610 square feet of living space. We also plan on renovating the attic into a living space with heating/cooling, new windows and skylights as part of phase two. Thus far there is no challenge we have thrown at Jeff that he hasn’t been able to address. He’s a consummate professional, honest, reasonable and the quality of work is outstanding. Further, the communication is excellent. He is always available (Saturday and Sunday if need be) and provides nearly daily updates with the progress of our project. I know I was thankful for the feedback I received from homeowners when making my contractor decision. I’m happy to do the same for someone else."

"Excellent quality"

"Ayden was very kind and insightful. I was happy to meet an incredible worker like that from Long Home."

"The work was done correctly and promptly, but quite expensive. On the plus side, he presented all the options and didn't really try to upsell. Just the facts."

"Extremely well. Much better, more beautiful than I expected. This remodeling far exceeds my expectation"

"I used to like them. Use them for my big install of backup basement sump pump. This time, I was out of the country, my rental property in MA needs a toilet fix. It was a standard water tank leak and we need to replace the inside mechanism. Milltown came and said 'rebulid the toilet', my wife authorize them to do it as I was not reachable at the time their plumber was at the rental property. They were in and out according to my tenant for at most 45 min, rebuilding two toilet tank and fixed the leak. The bill came to be 1200, $600 a toilet. One line item on the receipt is $470 for the kit they use to replace the plastic mechanism inside the water tank. I casually google the kit, I can get a universal sup kit for the toilet to replace that for $20. I called them, manager came on gave me that talk - we did hundreds of toilet leak and we average all of them to come up with the cost for that line item, which includes (a) parts (b) labor (c) our service guarantee for a prompt and reliable service Say they charge $200 /hr labor, 1 hr for two toilet is $100 labor for 1 toilet (remember, the plumber was there like 30-45 min rebuilding the two toilet). Say total parts are $100 (with markup), we are talking about $200 for fixing the leak of 1 toilet. They charged almost $600 for one toilet. You can do that math. I expect some up charge, but I am not paying $300 just for getting prompt reliable service. I turned around and asked for a few reliable plumber quote from Thumbstack with great reviews, most can do the job for $200 labor and I can get them the universal kit they will be able to come on the same day. So maybe if you want Milltown to do bigger job, that is ok. For smaller job, it does not worth it. Replacing the toilet flush mechanism is really not rocket science in plumbing. If I am not thousands of miles away, I would have done it myself after watching some Youtube video. I am willing to pay up charge for the service, but this is really above and beyond the normal up charge range, $1200 for a 30 min job replacing the toilet flushing mechanism in the water tank!!"