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Carpets or rugs clean at home pros in Horseheads
I pride myself on my professionalism, as well as my ability to complete every job to the homeowner's total satisfaction. I never leave a job unfinished, or a homeowner not 100% satisfied with my level of service - Call today!
I pride myself on my professionalism, as well as my ability to complete every job to the homeowner's total satisfaction. I never leave a job unfinished, or a homeowner not 100% satisfied with my level of service - Call today!
Additional DBA - ABC Services of Ithaca, Inc. Additional contact name - Kenneth Adams. First and Third Saturday's Store Hours: 10am-1pm
"This is a story about a carpet cleaning company that needs to clean up its act. If my experience is any measure of how they do business, my advice would be to look elsewhere for rug and carpet cleaning services. To make a long story short, they charged me for services I never authorized, and then held my rug hostage until I paid to get it back from them. They also wasted a lot of my time. Longer version: I spoke twice with a woman named Vanessa about how much it would cost to clean an 8.5 x 12 oriental rug which appeared in excellent shape, had no noticeable odors, and seemed only to need a basic refresh/cleaning. She gave me a base estimate of around $350-450, but said it would cost more if their analysis detected pet stains or other issues. In both of the phone calls I had with Vanessa before the rug was picked up, not once did she disclose that I would be charged for anything associated with ABC Carpet’s “analysis” process. When I was then given an outrageous estimate of $1,098 to clean an 8.5 x 12 rug with no evident problems, I rejected their services and asked for the rug to be returned. I was then told I would be responsible for paying $173 for a disinfectant process they used on the rug upon its arrival, allegedly due to it showing “beetle damage.” No issues were visible to the naked eye before it was sent in, but Vanessa said beetle damage was becoming a more common problem in our area, possibly due to climate change, and that this could only be seen under their special black lights. She claimed that disinfecting our rug had been necessary in order to protect other rugs in their care. This raises a couple questions. First, why is it the customer’s responsibility to pay major charges because ABC Carpet does not have adequate measures in place to keep one rug’s issues from affecting others they have on hand for cleaning? Second, if this growing problem of beetle damage is a real thing, as Vanessa claims it is, why wasn’t it disclosed ahead of time that I would be charged a hefty fee for disinfection if beetle damage were discovered during the analysis process? After a time-consuming back and forth that did nothing but increase my misgivings about this company, it became clear that I was not going to get my rug back unless I paid ABC Carpet’s ransom. Now that I have the rug back, and I am out $173, I am sharing this story so that others can make a more informed decision about dealing with this company."
Jennifer S on April 2020
Additional DBA - ABC Services of Ithaca, Inc. Additional contact name - Kenneth Adams. First and Third Saturday's Store Hours: 10am-1pm
"This is a story about a carpet cleaning company that needs to clean up its act. If my experience is any measure of how they do business, my advice would be to look elsewhere for rug and carpet cleaning services. To make a long story short, they charged me for services I never authorized, and then held my rug hostage until I paid to get it back from them. They also wasted a lot of my time. Longer version: I spoke twice with a woman named Vanessa about how much it would cost to clean an 8.5 x 12 oriental rug which appeared in excellent shape, had no noticeable odors, and seemed only to need a basic refresh/cleaning. She gave me a base estimate of around $350-450, but said it would cost more if their analysis detected pet stains or other issues. In both of the phone calls I had with Vanessa before the rug was picked up, not once did she disclose that I would be charged for anything associated with ABC Carpet’s “analysis” process. When I was then given an outrageous estimate of $1,098 to clean an 8.5 x 12 rug with no evident problems, I rejected their services and asked for the rug to be returned. I was then told I would be responsible for paying $173 for a disinfectant process they used on the rug upon its arrival, allegedly due to it showing “beetle damage.” No issues were visible to the naked eye before it was sent in, but Vanessa said beetle damage was becoming a more common problem in our area, possibly due to climate change, and that this could only be seen under their special black lights. She claimed that disinfecting our rug had been necessary in order to protect other rugs in their care. This raises a couple questions. First, why is it the customer’s responsibility to pay major charges because ABC Carpet does not have adequate measures in place to keep one rug’s issues from affecting others they have on hand for cleaning? Second, if this growing problem of beetle damage is a real thing, as Vanessa claims it is, why wasn’t it disclosed ahead of time that I would be charged a hefty fee for disinfection if beetle damage were discovered during the analysis process? After a time-consuming back and forth that did nothing but increase my misgivings about this company, it became clear that I was not going to get my rug back unless I paid ABC Carpet’s ransom. Now that I have the rug back, and I am out $173, I am sharing this story so that others can make a more informed decision about dealing with this company."
Jennifer S on April 2020
Are you frustrated when you spend money on products to eliminate odors yet the odors return? Are you tired of the odor being covered up by a fragrance and it smells worse? Are you afraid to use those odor removal products on your skin or your pet's fur? Then it's time to use something safe as soap and REALLY does get rid of the odors. From Mold to Urine to Smoke to Trash you MUST try OdorXit products! OdorXit Concentrate will permanently and safely eliminate urine, feces, vomit, dead animal smell, gasoline, fuel oil, skunk spray and much more on contact. It's safe for any surface such as carpet, hardwood, clothing and more.. OdorXit Magic is a very fast acting ready to use smell neutralizer that doesn't leave a smell of its own. Safe as soap and works on cigarette smoke on your clothes or air, diaper odors, litter box smells even sports smells. Air Quality Manager by OdorXit permanently and safely oxidizes tougher odors such as cigarette and fire smoke odor, odors produced by mold, mildew, spores, bacteria and viruses.
"OK - not really what I was expecting. That is my issue, I guess."
Constance S on March 2018
Are you frustrated when you spend money on products to eliminate odors yet the odors return? Are you tired of the odor being covered up by a fragrance and it smells worse? Are you afraid to use those odor removal products on your skin or your pet's fur? Then it's time to use something safe as soap and REALLY does get rid of the odors. From Mold to Urine to Smoke to Trash you MUST try OdorXit products! OdorXit Concentrate will permanently and safely eliminate urine, feces, vomit, dead animal smell, gasoline, fuel oil, skunk spray and much more on contact. It's safe for any surface such as carpet, hardwood, clothing and more.. OdorXit Magic is a very fast acting ready to use smell neutralizer that doesn't leave a smell of its own. Safe as soap and works on cigarette smoke on your clothes or air, diaper odors, litter box smells even sports smells. Air Quality Manager by OdorXit permanently and safely oxidizes tougher odors such as cigarette and fire smoke odor, odors produced by mold, mildew, spores, bacteria and viruses.
"OK - not really what I was expecting. That is my issue, I guess."
Constance S on March 2018
Our unique "Carpet Color Care" services are providing residential and commercial property owners with a cost-effective alternative to costly and usually unnecessary carpet replacement. Savings of 50% to 85% compared to carpet replacements costs. Faded, stained, wrong color, outdated color, wrong color or just plain ugly carpet- we are the original and only complete on-site carpet dyeing and color restoration service company in the USA. Certified Carpet Dyemasters and Colorists perform our services in more than 200 locations worldwide. Color restoration of Oriental rugs and all fine rugs are our specialty, Design dyeing services offered on wall-to-wall or area rugs. No obligation inspections and proposal performed by appointment. Dyes are safe, MSDS on hand, flawless safety record for 25+ years. Educational and informative information about anything and everything concerning all aspects of carpet and rugs are provided on Color Your Carpet websites.
Our unique "Carpet Color Care" services are providing residential and commercial property owners with a cost-effective alternative to costly and usually unnecessary carpet replacement. Savings of 50% to 85% compared to carpet replacements costs. Faded, stained, wrong color, outdated color, wrong color or just plain ugly carpet- we are the original and only complete on-site carpet dyeing and color restoration service company in the USA. Certified Carpet Dyemasters and Colorists perform our services in more than 200 locations worldwide. Color restoration of Oriental rugs and all fine rugs are our specialty, Design dyeing services offered on wall-to-wall or area rugs. No obligation inspections and proposal performed by appointment. Dyes are safe, MSDS on hand, flawless safety record for 25+ years. Educational and informative information about anything and everything concerning all aspects of carpet and rugs are provided on Color Your Carpet websites.
Superior carpet & upholstry cleaning
Superior carpet & upholstry cleaning
Locally owned & operated for over 20 years.
Locally owned & operated for over 20 years.
I can do just about anything I have a couple people working with me that's a good worker you will be 100% satisfied with my work
I can do just about anything I have a couple people working with me that's a good worker you will be 100% satisfied with my work
JLM Certified Carpet Cleaning LLC values doing quality work and puts customer satisfaction at our highest priority. We have friendly certified technicians and are fully insured. Our process removes soil, stains, odors, allergens and residues from past cleaning. Our process has excellent results and will not void your carpet warranty.
JLM Certified Carpet Cleaning LLC values doing quality work and puts customer satisfaction at our highest priority. We have friendly certified technicians and are fully insured. Our process removes soil, stains, odors, allergens and residues from past cleaning. Our process has excellent results and will not void your carpet warranty.
Affordable Dependable trustworthy Cleaners. Window to walls we do it all!
Affordable Dependable trustworthy Cleaners. Window to walls we do it all!
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