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"Good communication ahead of the appointment. Techs knew what they were doing and recommended someone for other areas they did not service. Found simple solution to repair not requiring parts. Will always call Hartman. Other companies did not return calls."

"I called this company yesterday and they came today and repaired my refrigerator in record time. Rafael's work was great. Congratulations! We need people like this in our country."

"I had inquired with Angi for my refrigerator , and a few vendors reached out to me via phone and text, asking about scheduling a visit. However, I had not confirmed any appointments. Then, unexpectedly on June 19th around 10:15 AM, someone knocked on my door claiming I had booked an appointment. I clearly explained that while I had made inquiries, I never confirmed or scheduled any appointment. The gentleman from Point Appliances insisted that I had booked the appointment and would need to pay the fee regardless of whether the service was performed. Since I felt I had no choice, I asked him to go ahead and check the refrigerator. Today June 23rd 2025 while discussing with Angi representative ; I got a confirmation that there was no appointment booking just enquiry, Also, the over all cost point appliances provided; I didn't agree and he left just taking the $102. I will appreciate if I get my money refunded. THANKS!!"

"Effective problem-solving and adaptation to unexpected challenges"

"? got the change out done & Raised it up Out of a low spot that was pilot light killing. As a landlord I loved it when they just told me the job was finished. Made it easy to pay."

"We are thrilled with the work on both projects—especially the kitchen. The value added to our home is phenomenal. The company delivered on every request! Very flexible and personable."

"On 5/29/25 Tristin came to my house and gave me a quote on a new shower remodel with a new toilet, and we signed the contract. I thought $12,000 plus was exorbitant, but Tristin assured me that Long Home uses quality materials, excellent craftsmanship, and excellent service. He told me that they will replace all the pipes, and the shower and toilet will have lifetime warranties. So, I agreed and gave him half down and it was scheduled for the 6/27/25 and 6/28/25. Tristian called me on the 6/5/25 and told me that for the shower I choose the half wall that was part of my existing shower would have to be removed, he said otherwise I would have to pay an additional $1,500+, because the shower I agreed to couldn’t be installed otherwise. I told Tristin on 5/29/25 that I did not want the wall removed, but after talking to Tristin on the 5th I relented and said the wall could be removed and ordered another toilet for my other bathroom. The day of the installation came, and one guy came on time and the actual plumber came about 2 hours late around noon. They started working on the demolition and Tristin came around 4pm to move the power socket that was in the wall they removed. He put a rough patch on the wall and installed the outlet without the cover. They removed my cabinet from the wall so they could take down the wall but never replaced it. They worked until 10 pm on Friday. Tristin was supposed to come out on Saturday to finish the patch and put the cover on the outlet. Saturday 6/28/25 the helper arrived at 830 am and the plumber arrived at 1030, at 450 pm the plumber showed me the shower rod they sent with my shower, and it was too short. He told me to call Tristin, I did, and he said OK Tristin never showed up and the two guys finished at 945 pm without putting the cabinet back up. I checked the toilet in the bathroom where the shower was installed, and it kept running after I flushed it, and I put a toilet cleaning tab in the other one and noticed the toilet lid does not fit right. I texted Tristin on Sunday morning telling him about both toilets and he texted me back on that Monday and said he could come at 4pm. I work nights and did not get up until around 5pm and I texted him and told him that I do not usually get up until 6pm during the week when I work and he never messaged me back. I sent Tristin another text on Saturday 7/5/25 telling him to ask him when he could come out and fix the problems I have. I have not heard back as of yet. Long Home charges a premium price and Tristin told me that I would get premium service, he said this is why they charge so much, but the experience I’ve had is anything but premium, I paid $12,000 and I only have one toilet that works correctly even though the lid doesn’t fit properly, I had to buy a shower rod so I could use my shower, since the one I bought from them didn’t fit, which makes no sense because they knew the dimensions of the shower. I had to have a wall removed that I did not really want removed, because they made a mistake when I signed the contract. I have the outlet in my bathroom wired without a cover, my wall is not finished, and my cabinet is still sitting in my bedroom. I do not mind spending the money for something, but I want the product and the service to be worth the price, I paid for professionals, but this is not the problems you are supposed to have with professionals."

"I made an appointment for a one-piece Kohler toilet removal and installation of a new Kohler Tresham toilet estimate initially, after getting an estimate from Angi for same quote for $194.00. "Eddie" came out and was very professional and highly skilled (had installed this toilet model many times) and shocked me with the price quote of $400! I negotiated and got an offer for $350 and proceeded with the install. It took this professional one hour to remove and install new toilet. He hauled away the old toilet as well. I would love to have "Eddie" as my plumber for everything but will not be doing business with this company in the future because of the exorbitant and unfair charges. It was explained to me that this was a specialty toilet but one piece toilets traditionally are less expensive labor wise to install."

"I had an amazing experience with this company! The service was top notch. They helped me with everything I needed in my house and exceeded my expectations. I highly recommend them for handyman service, external painting, internal painting and moving home. Excellent service!"