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"Garage was built well. Wasn’t happy with the concrete guys they used.(0 stars)Thought I’d have a patio poured as they did the slab for the garage to make it easier. They ended up sloping it towards the house. Water runs towards my house on rainy days and sits behind my basement foundation. Very noticeable by eye too. When I put a table or chair on it, the whole set sits crooked. I have to wedge it with a piece of wood to keep it level. I have cracks in several places as well after the first year which I know no one guarantees but thats besides the point. Called them to address the issue but never got a response to the problem. I’ve had to look at it everyday for the last 2 years and it frustrates me. Called them back, explained the situation again…. even suggested to redo it at cost….they said they would get back to me ….but no response…again. They tell you about how good they are but when you try to address it, they don’t do anything. I guess I’ll have to tear it out and it replaced by someone else. I don’t like leaving bad reviews but I gave them plenty of opportunities to make it right. It’s ashamed because I had a lot of people asking me for referrals. I even paid more that other quotes thinking they were different. I didn’t feel confident in recommending them. If anyone wants to see the work, please let me know. Hope it was worth it guys! UPDATE: 4/24 Bob proactively reached out to me and was unaware of the issues I had with the concrete. Internal communication issue? I don’t know. Apparently they've had issues with that concrete contractor and no longer use them. Garage4you said they want to make it right. Totally wasn't expecting that. Currently in the process of correcting the issue. I will update the review once completed. Just thought I'd let everyone know as you are gearing up for garage work soon. Maybe I was wrong and there are good ones out there. We shall see. UPDATE: 5/25 Well....a year has gone by and Issue has not been resolved. I reached out toward the end of summer thinking that they were busy and would do it in fall. Never happened. Obviously couldn't do it in winter. I told them let’s set it for early spring. I had to called in April to follow up. There has been no sense of urgency on their part. I keep getting the run around as if they didn't want to do it anymore. Not sure why this is so hard. You had a different contractor come out to validate that it wasn't done right. Then you put it in writing what needs to happen and it still hasn't. I even have all the texts archived. This is getting frustrating again but goes back to my original intuition. They are really good at telling you "how good they are" but when it comes to things like this, don't want to take responsibility; even though they acknowledged it. (which is worse in my opinion) Just wanted to get this done before I beautify my backyard as I know it will get torn up. I will give them one more week to schedule or tell me what is happening. If I don't hear back, I i'll most likely have to take it to the next step. Hopefully my next update is more promising. I've posted some pics so you can see what I am talking about. Pics don't do justice. 6/25/2025-Well. Now they are ignoring me. Guess I have to take it to the courts.............This is why contractors get a bad name! 9/25. Formal demand letter sent before it goes to courts"

"Extremely Well."

"Everything went well, door was fix within 2 hours of the call from the tech."

"The installation of our new garage door went perfectly. The team worked efficiently, cleaned up after themselves, and made sure everything looked great. They even showed me how to use the remote properly."

"Jake and team did a great job! They did what they said they would do, when they said and the final product was great! Thanks Jake!"

"Ed Eichele has stated to us that he stands by his work and that he will do whatever it takes, that they are accommodating, open and transparent. Beware, Ed knows all the right things to say, just don’t believe any of it. Following are the issues we had with Eichele & Valene Remodeling: • Needed to hire a second contractor to rip out and replace our newly installed tile floor and takeover our project. • Had to remove and replace wood trim • Paint quality grade with option of 2 brands stipulated in our contract was not followed. An untrue story was given as to why a cheaper grade had to be used. • Promises of a building permit and an inspector appointment never materialized (3 months). After blaming the City of Wheaton building department for an unexplainable lack of action it turned out that the city never received payment for the permit we paid Eichele & Valene to execute as part of the contract. • Our walls were painted and floor installed before the plumbing and electrical work had been started let alone the drywall being finished. Our second crew took advantage of the floor being exposed to perform plumbing and electrical work by removing floor boards vs. access through the basement ceiling as was planned by John Valene. • Lack of a consistent work schedule; multiple no-shows without warning. • They still owe us money per their own records. Details: Tile – Through research of manufacturer’s websites, the Tile Council of North America, and consulting with a member of National Tile Contractors Association, we were able to confirm that the tile floor was laid improperly and needed to be 100% replaced. Some of the installation related issues: Our warranty for the subfloor and the tile was void due to the use of cheap drywall screws used to fasten the Durock subfloor rather than the required “1-1/4" USG Durock™ Brand Tile Backer Screws for wood framing (or equivalent) or 1-1/2" hot-dipped galvanized roofing nails”. As a result of improper installation, there was so much unevenness and lippage all over the floor that we were tripping while walking on the tile. Nothing sat squarely or level on it. The lippage of many tiles was the same thickness as a quarter or thicker. (See photos) Trim – We upgraded our family room from carpet to tile. It may not be obvious to all homeowners that the baseboards are installed prior to installing carpet, thus touching the floor that the padding and carpet are rolled over. For tile, the baseboards should be installed on top of tile, which put the baseboards noticeably higher on the wall. Since the baseboards were never removed prior to installing the tile the end result was a family room with oddly short baseboards as they did not sit on the tile where it should be if installed correctly. Furthermore, the staining and varnishing of the shoes was dreadful. Application of conditioner, stain and urethane was performed outside in 40 degree weather all within 6 hours. Per the Sherwin Williams website one needs to, “Let dry completely (usually 24 hours)”. In addition, the site states that one should; “Apply stain only at the proper temperature. For most stains, 70 degrees Fahrenheit is the optimum, with the safety range from 50 to 90 Fahrenheit.” The worst part about this baseboard fiasco was the calculated deception exercised where the eating area meets the family room. They removed baseboard from the eating area where it was installed at the correct height for tile to rip ¾” off of the bottom in order to match the height of the baseboard of the family room which was at the correct height for carpet. (See photo) Paint – We believe that painting before the drywall, plumbing, and electrical work were finished was a tactic employed to give us the illusion of progress after weeks of no work being performed. It was an obvious ploy to distract us from the fact that no progress had been made in weeks. We have since had to repaint all surfaces but 3 walls. Windows – There is an entire fiasco with regard to undersized windows being installed. The additional framing required to install windows that were too small led to the threat of additional “Change Order” costs. One might question why someone would install the wrong size windows. Menards remade the incorrectly sized windows as ordering the wrong size windows was their mistake. Eichele & Valene told us that we owed them the cost of a second installation even though they should have stopped when they realized that the windows were the wrong size. (See photo)"