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"Nathan and his crew are always professional, on time and reasonably priced. They communicate time frame and price from the start and they clean up after every job! Have recommended them and will continue to!"

"Excellent, efficient, communicative and professional! Ive done several projects with Plumb Tite. I worked most recently with Austin and he was great."

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

"My tech was vary professional polite and a vary hardworking guy"

"Excellent work. Easy to work with and got the job done quickly. Price was exactly as quoted."

"We had Remark Construction finish our basement recently, and honestly, the whole experience was fantastic. From day one, they were super professional, easy to talk to, and really respectful of our home and time. At the start of the project, we worked directly with Chris, the owner, and he was great—quick to respond, gave us a fair price, and explained everything clearly. He laid out the process in a way that made sense and didn’t drag things out. We always knew what to expect, and he gave us a few pricing options so my husband and I could make the best decision for us. When it came time to sign the contract, Chris and Jesse sat down with us and walked through every detail. They were so easy to work with and made sure we were all aligned before moving forward. The selection process was super smooth—the whole team helped guide us through it, and they made it easy for us to make choices without feeling overwhelmed. Once things got rolling, the project moved fast. Our site manager, Brandon, was amazing. He gave us true white glove service—always professional, incredibly detail-oriented, and consistently went above and beyond. He kept us updated daily and weekly, made sure we understood what was happening, and double-checked every decision before moving forward. He was also incredibly respectful of our home. Even though it was a construction zone, we were genuinely amazed at how clean and well-kept everything was every single day. It made a huge difference and showed how much care he put into the project. Before wrapping up, he made sure every last detail was perfect before asking for our final review, and handled anything we asked for. We’re beyond happy with how everything turned out. Remark Construction made the whole process smooth and stress-free. Highly recommend!"

"On Monday, August 18, 2025, at approximately 12:00 PM, a technician named Paxton Geng from Mr. Rooter visited my home to provide a quote for a leaking spigot. I was not home at the time, so my wife communicated with him while I was on the phone. After concluding our conversation and right before leaving, Mr. Geng asked to use my wife's phone under the pretense of showing her a few things. My wife, who has limited English proficiency, allowed him to do so. He had her phone for about a minute. When she received it back, the screen showed a "Thanks for the review" page from Google. My wife navigated back and discovered that Mr. Geng had left himself a five-star review from her phone. He included a comment that is attached in the accompanying photo. This action is a severe invasion of privacy and an act of impersonation. I immediately contacted Mr. Rooter to report the incident and spoke with a manager named Steve. He assured me he would look into the matter, make things right, and call me the following morning. I waited two weeks, calling him daily without a response. When he finally answered, his attitude was dismissive, and he seemed to have no intention of resolving the issue. The behavior of both the technician and the manager is deeply concerning. This experience suggests a lack of integrity and proper oversight within your company. I urge you to take immediate action to address this breach of trust and the subsequent failure to follow up."

"I messaged them, they responded quickly. I made an appointment and all was good, until the day of the appointment…and they never showed up, they never texted or called me. Update as of 02/20/2025 I need to change my original review. I was angry that the company didn’t show up. But, they reached out and apologized for being unprofessional about the situation. I have another appointment with them and I will update this with new information."

"These guy are the best. Would recommend for your project. They go over and beyond to make sure everything is to your satisfaction. Satisfaction guaranteed"

"The new roof and gutters are beautiful and the interior work shows high craftsmanship. Mike is an honest, hard working contractor who is very nice to work with."