
Oxi Fresh Carpet Cleaning
Oxi Fresh Carpet Cleaning
Thank you for visiting Oxi Fresh Carpet Cleaning! We are a locally owned and operated Carpet and Fabric Cleaning service based out of Saint Johns, FL and servicing the surrounding areas. Whether it is residential or commercial, we promise to complete your project with a guaranteed persistence in getting it done right the first time. Contact us now for your free estimate!
"Have you ever heard the phrase "a hop, skip and a jump." That's how our work was completed. Technicians were 45 minutes late, arrived in a vehicle with no company logo or any identifiable means, lied to our face about cleaning certain areas, then had the nerve to become angry when notified, became condescending when asked to do the work over in certain areas. After all of this, one of the technicians disappeared and we assumed went to sit in the car again. Also, we believe one of the so-called technicians ripped out our front screen door from it's frame. I will exp!ain, earlier one of your technicians was able to keep the front screen door open by sliding a metal piece on a bar when they arrived, this allowed this door to remain open while they bring their equipment in. The door WILL NOT close when this mechanism is in place. We wondered why said technicians did not set the latch back and close this screen door when they departed since they opened it. It was left wide open, we found out why. When my 81 year old mother went out the front door to request a receipt your technicians were already in the car departing, they yelled that the receipt would be emailed, as she turned to come back in the home she tried to close her screen door by sliding the latch back, the latch would not budge and the whole screen fell out of the frame on top of her with a touch. The only action that would cause this to happen is if someone had tried to close the door with so much force with the latch in place that the screen was ripped from it's frame. Since my mother or I don't have this kind of strength we have to assume that it was one of your technicians that tried to forceab!y close this door. The fact that your technicians were in the car leaving with the front screen door wide open leads us to believe they already knew about the damage. If we had actually saw this done you would be hearing from our lawyer instead of receiving a bad review. Would we recommend Oxifresh? NOOOOO"
Liz C on July 2021
Thank you for visiting Oxi Fresh Carpet Cleaning! We are a locally owned and operated Carpet and Fabric Cleaning service based out of Saint Johns, FL and servicing the surrounding areas. Whether it is residential or commercial, we promise to complete your project with a guaranteed persistence in getting it done right the first time. Contact us now for your free estimate!
"Have you ever heard the phrase "a hop, skip and a jump." That's how our work was completed. Technicians were 45 minutes late, arrived in a vehicle with no company logo or any identifiable means, lied to our face about cleaning certain areas, then had the nerve to become angry when notified, became condescending when asked to do the work over in certain areas. After all of this, one of the technicians disappeared and we assumed went to sit in the car again. Also, we believe one of the so-called technicians ripped out our front screen door from it's frame. I will exp!ain, earlier one of your technicians was able to keep the front screen door open by sliding a metal piece on a bar when they arrived, this allowed this door to remain open while they bring their equipment in. The door WILL NOT close when this mechanism is in place. We wondered why said technicians did not set the latch back and close this screen door when they departed since they opened it. It was left wide open, we found out why. When my 81 year old mother went out the front door to request a receipt your technicians were already in the car departing, they yelled that the receipt would be emailed, as she turned to come back in the home she tried to close her screen door by sliding the latch back, the latch would not budge and the whole screen fell out of the frame on top of her with a touch. The only action that would cause this to happen is if someone had tried to close the door with so much force with the latch in place that the screen was ripped from it's frame. Since my mother or I don't have this kind of strength we have to assume that it was one of your technicians that tried to forceab!y close this door. The fact that your technicians were in the car leaving with the front screen door wide open leads us to believe they already knew about the damage. If we had actually saw this done you would be hearing from our lawyer instead of receiving a bad review. Would we recommend Oxifresh? NOOOOO"
Liz C on July 2021