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"Great. Very professional experience"

"Great. They have a lot of services. Detailed & efficient."

"We engaged Tropical Outdoor Solutions through our landscape architect for a total renovation of the exterior of our property. In addition to replacing nearly all plantings, our project involved laying new drainage pipes and installing entirely new irrigation and lighting systems. The results were at best disappointing. In many cases, Tropical was unable to obtain prescribed plantings, necessitating unsatisfactory substitutions. Some of these were so small that they stood little chance of surviving, including two trees that looked more like none too healthy saplings. Plantings were unevenly spaced in many places. Failure to level the ground after excavation created uneven turf. Sod was laid blocking two gutter drainage outlets. No irrigation was provided for an area of shrubbery. Metal edging had to be revised several times. Landscaping of a small atrium, part of the original plan, was never done. Tropical told us that the project would take about three weeks; instead, it dragged on for many more. The project lacked adequate supervision and monitoring of the work by senior personnel. Several requested adjustments were either not carried out or ignored completely. The attitude and behavior of some members of the crew were distressingly unprofessional We have spent the last several months trying to correct these problems, necessarily incurring yet more expense and time lost. We entrusted a six-figure job to Tropical Outdoor Solutions but were left with an incomplete and suboptimally executed realization of a carefully designed plan. We certainly would not recommend Tropical Outdoor Solutions for carrying out sizable landscaping projects."

"Town Haul did an amazing job! The owner was quick to respond and friendly. He did amazing work! Definitely worth 5 stars!!"

"Good and quick"

"Perfectly! A+"

"They arrived on time, did a great job of clearing out and laying the sod. They had adviced us in advance that the front of our yard would also be damaged by their equipment (which meant that we had to pay for that sod replacement, as well, although that piece of lawn was perfect before their work, we agreed because we needed the tree stump removed and the side yard repaired, and we believed they would use sod that was healthy and matched our yard). UNFORTUNATELY, the sod they laid in two lines across our front yard, did not match even the color of the rest of our front yard. Now, four months later, the majority of the sod we paid for has ROTTED, the two strips across our front yard have not blended into the rest of our front lawn and in many places has also rotted. We have had a professional lawn service, treating our yard the whole time, and they have now recommended we cut out all the root rot and replace. When I left a message with KTLS, the person returning my call actually laughed at me for being “aggressive” on my message, because I wanted them to come by and look at the rotted sod. They never came by or returned anymore of my calls."