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"On 5/29/25 Tristin came to my house and gave me a quote on a new shower remodel with a new toilet, and we signed the contract. I thought $12,000 plus was exorbitant, but Tristin assured me that Long Home uses quality materials, excellent craftsmanship, and excellent service. He told me that they will replace all the pipes, and the shower and toilet will have lifetime warranties. So, I agreed and gave him half down and it was scheduled for the 6/27/25 and 6/28/25. Tristian called me on the 6/5/25 and told me that for the shower I choose the half wall that was part of my existing shower would have to be removed, he said otherwise I would have to pay an additional $1,500+, because the shower I agreed to couldn’t be installed otherwise. I told Tristin on 5/29/25 that I did not want the wall removed, but after talking to Tristin on the 5th I relented and said the wall could be removed and ordered another toilet for my other bathroom. The day of the installation came, and one guy came on time and the actual plumber came about 2 hours late around noon. They started working on the demolition and Tristin came around 4pm to move the power socket that was in the wall they removed. He put a rough patch on the wall and installed the outlet without the cover. They removed my cabinet from the wall so they could take down the wall but never replaced it. They worked until 10 pm on Friday. Tristin was supposed to come out on Saturday to finish the patch and put the cover on the outlet. Saturday 6/28/25 the helper arrived at 830 am and the plumber arrived at 1030, at 450 pm the plumber showed me the shower rod they sent with my shower, and it was too short. He told me to call Tristin, I did, and he said OK Tristin never showed up and the two guys finished at 945 pm without putting the cabinet back up. I checked the toilet in the bathroom where the shower was installed, and it kept running after I flushed it, and I put a toilet cleaning tab in the other one and noticed the toilet lid does not fit right. I texted Tristin on Sunday morning telling him about both toilets and he texted me back on that Monday and said he could come at 4pm. I work nights and did not get up until around 5pm and I texted him and told him that I do not usually get up until 6pm during the week when I work and he never messaged me back. I sent Tristin another text on Saturday 7/5/25 telling him to ask him when he could come out and fix the problems I have. I have not heard back as of yet. Long Home charges a premium price and Tristin told me that I would get premium service, he said this is why they charge so much, but the experience I’ve had is anything but premium, I paid $12,000 and I only have one toilet that works correctly even though the lid doesn’t fit properly, I had to buy a shower rod so I could use my shower, since the one I bought from them didn’t fit, which makes no sense because they knew the dimensions of the shower. I had to have a wall removed that I did not really want removed, because they made a mistake when I signed the contract. I have the outlet in my bathroom wired without a cover, my wall is not finished, and my cabinet is still sitting in my bedroom. I do not mind spending the money for something, but I want the product and the service to be worth the price, I paid for professionals, but this is not the problems you are supposed to have with professionals."

"We are absolutely delighted with the results of our kitchen and bathroom remodel. Dave and Sam from Pinto Remodeling have become true friends throughout this process! From the very beginning, we were impressed by their enthusiasm, creativity, and thoughtful ideas. Their energy and insight guided us as the project evolved and expanded into other areas of our condo. Dave, our daily point of contact, was attentive, reliable, and always easy to reach. He coordinated all the trades seamlessly and kept us informed if any schedule changes arose. Every person they brought in was skilled, professional, and contributed to achieving the atmosphere and goal we envisioned. We truly appreciate all the hard work and dedication from Pinto Remodeling, and we highly recommend them for any home improvement project you are considering."

"Mr. B performed repairs on my dishwasher costing $331 that did not fix my dishwasher. When I called him and requested he return to work on it again, he agreed to another appointment but did not show up. We set up another appointment and again he did not show up or contact me."

"The technician (Adam) was very professional, knowledgeable and thorough. Adam explained the entire process that had to be completed and wasted no time in completing the job. I would highly recommend Next Plumbing and Adam for any plumbing needs."

"It did not . Install was fine for 6 years , than stopped working . They replace the 2 elements , still is not working after returning for season .Now they are not returning calls , 4 calls and text’s - no response !"

"Schooner Bay Builders was so great to us! We have a home that needs so much work inside and out! We had a beam outside that needed to be replaced and they worked endlessly to find the best way and most affordable way to fix the beam plus other parts of the house!! Hands down the most kind and nice people to work with always returning my calls and there were many making sure we felt comfortable! I would definitely work with this company again and would recommend them to everyone!!"

"I have an outdoor refrigerator that was only cooling to 39 degrees and was frosting up. The repair tech that arrived was very courteous and professional. Upon completion of the work, he explained what he had found and accomplished... so far, so good. However, after the tech left, the fridge never cooled below 48 degrees. I called the office to let them know that whatever they did actually made things worse. I was told by the owner, Mary, that they would not be able to come back out until the following Monday (another full week). When I protested that "THEY" were the party responsible for the refrigerators worsening performance, and should move me up in the que, she just said that was the best she was willing to do. Basically, Mary is scheduling new jobs before completing current jobs. Needless to say, I am very disappointed with this decision and would absolutely NOT recommend this company."

"I can’t say enough good things about this company. The work was outstanding and very prompt."