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Appliance (smaller size) installers and replacers in New Castle

Roblero's Handyman
275 Union Square Road
New on HomeAdvisorNew on HomeAdvisor
Approved Pro
Roblero's Handyman
275 Union Square Road
New on HomeAdvisorNew on HomeAdvisor
Approved Pro
5 years of experience
Free onsite estimate

We take great pride our experience, expertise, quality and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

We take great pride our experience, expertise, quality and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.


Avatar for Clean Edge
Clean Edge
404 McCabe Avenue
4.90(
10
)
Approved Pro
Clean Edge
404 McCabe Avenue
4.90(
10
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
9 years of experience

Customer satisfaction is what determines our success, which is why we take a hands-on approach. When interacting with Clean Edge, you'll notice that we're particularly focused on the principles of quality workmanship, timely completion, competitive pricing and integrity in all of our business dealings. We combine knowledge and research with our extensive practical experience to ensure a specialized approach for your project needs. Contact us today for a fair and accurate estimate of your project. We look forward to adding you to our long and growing list of happy customers.

"They actually answered the phone with a live person. Imagine that! Spoke with Gary. His Customer Service skills, knowledge & performance completing the job were excellent. SPOT ON!! When I asked Gary if he could quote another job while on the premises, he declined, saying that he didn t feel comfortable performing the request, but offered to have someone contact me that was qualified to do the job. Knowing his limitations and being honest is definitely a respected character that left the impression, Gary and his company would like to grow with integrity. Giving the opportunity, I would not hesitate to have Gary and his Company, Clean Edge do the job, if Gary says, He can do the job!!"

Philip S on January 2020

Customer satisfaction is what determines our success, which is why we take a hands-on approach. When interacting with Clean Edge, you'll notice that we're particularly focused on the principles of quality workmanship, timely completion, competitive pricing and integrity in all of our business dealings. We combine knowledge and research with our extensive practical experience to ensure a specialized approach for your project needs. Contact us today for a fair and accurate estimate of your project. We look forward to adding you to our long and growing list of happy customers.

"They actually answered the phone with a live person. Imagine that! Spoke with Gary. His Customer Service skills, knowledge & performance completing the job were excellent. SPOT ON!! When I asked Gary if he could quote another job while on the premises, he declined, saying that he didn t feel comfortable performing the request, but offered to have someone contact me that was qualified to do the job. Knowing his limitations and being honest is definitely a respected character that left the impression, Gary and his company would like to grow with integrity. Giving the opportunity, I would not hesitate to have Gary and his Company, Clean Edge do the job, if Gary says, He can do the job!!"

Philip S on January 2020


Avatar for Done Right Today
Done Right Today
19 Germay Drive
4.98(
62
)
Approved Pro
Done Right Today
19 Germay Drive
4.98(
62
)
Approved Pro
Customers say: True professional
Recommended by 98% of Angi customers
Recommended by 98% of HomeAdvisor customers
1134 local quotes requested

Done Right Today is FAST, FRIENDLY, & AFFORDABLE. We are always available to provide plumbing and drain cleaning services at a time that is confident for you. Locallly owned and operated out of Delaware. Call today!!!

"Fabulous! We needed our water conditioner serviced and other company wouldn't touch it because they didn't install it and just wanted to sell us a new one. Rebecca scheduled us for the following day! Steve Venditti was great, has 20 years of experience and knew what he was doing. He spoke with the manufacturer and they decided what needed to be done. He had the parts on his truck and 4 hours later the job was done. $500 included parts and labor and service call. Very fair price and excellent service. Totally professional. Highly recommend."

Neil K on January 2025

Done Right Today is FAST, FRIENDLY, & AFFORDABLE. We are always available to provide plumbing and drain cleaning services at a time that is confident for you. Locallly owned and operated out of Delaware. Call today!!!

"Fabulous! We needed our water conditioner serviced and other company wouldn't touch it because they didn't install it and just wanted to sell us a new one. Rebecca scheduled us for the following day! Steve Venditti was great, has 20 years of experience and knew what he was doing. He spoke with the manufacturer and they decided what needed to be done. He had the parts on his truck and 4 hours later the job was done. $500 included parts and labor and service call. Very fair price and excellent service. Totally professional. Highly recommend."

Neil K on January 2025


Avatar for Delaware Plumbing Professionals
Delaware Plumbing Professionals
300 E AYRE ST
4.66(
180
)
Approved Pro
Delaware Plumbing Professionals
300 E AYRE ST
4.66(
180
)
Approved Pro
Customers say: Super punctual
Recommended by 91% of Angi customers
Recommended by 91% of HomeAdvisor customers
982 local quotes requested

We take great pride in being family owned and operated. Our mission is to provide our customers with exceptional service while delivering top-notch quality. Our reputation is based on the service and quality we provide, as well as the safety of our customers and their homes. We strive for transparency throughout your entire experience with our company and as well, promise to be upfront and honest. We treat your home like our home. Call us today for Better Service, Better Price, Better Value!

"The technicians were courteous, timely, efficient and clean. They showed up when they were scheduled to be there; did everything they told me they needed to do; let me know what was done and why; and cleaned up when they were finished. I got all the work done in one day and can finally use my washing machine again."

Desence H on August 2023

We take great pride in being family owned and operated. Our mission is to provide our customers with exceptional service while delivering top-notch quality. Our reputation is based on the service and quality we provide, as well as the safety of our customers and their homes. We strive for transparency throughout your entire experience with our company and as well, promise to be upfront and honest. We treat your home like our home. Call us today for Better Service, Better Price, Better Value!

"The technicians were courteous, timely, efficient and clean. They showed up when they were scheduled to be there; did everything they told me they needed to do; let me know what was done and why; and cleaned up when they were finished. I got all the work done in one day and can finally use my washing machine again."

Desence H on August 2023


Avatar for Volkert Remodeling Inc
Volkert Remodeling Inc
1160 Lake Dr.
4.91(
74
)
Approved Pro
Volkert Remodeling Inc
1160 Lake Dr.
4.91(
74
)
Approved Pro
Customers say: Quality work
Recommended by 94% of Angi customers
Recommended by 94% of HomeAdvisor customers
86 local quotes requested

Volkert Remodeling Inc. is the one stop resource for Home Remodeling, specializing in Kitchens and Bathrooms. Super Service Award winners for 2016, 2015 and 2014. We make sure that the job is completed from beginning to end and that our customers are happy with the quality and craftsmanship throughout. Please call us today to schedule your appointment - (610) 960-1097

"From start to end the kitchen renovation process went extremely well. Don made sure to include me through it all and made sure I was pleased with each step. Whenever a decision is needed, Don explains the options and impact of each. He and his employee, also named Don, are prompt every day and attentive to details. They do the work right with high quality workmanship. I am extremely grateful to have had this experience that has resulted in beautiful kitchen. Without hesitation, I plan to contact Don Volkert for any future projects I need done."

Tom W on December 2024

Volkert Remodeling Inc. is the one stop resource for Home Remodeling, specializing in Kitchens and Bathrooms. Super Service Award winners for 2016, 2015 and 2014. We make sure that the job is completed from beginning to end and that our customers are happy with the quality and craftsmanship throughout. Please call us today to schedule your appointment - (610) 960-1097

"From start to end the kitchen renovation process went extremely well. Don made sure to include me through it all and made sure I was pleased with each step. Whenever a decision is needed, Don explains the options and impact of each. He and his employee, also named Don, are prompt every day and attentive to details. They do the work right with high quality workmanship. I am extremely grateful to have had this experience that has resulted in beautiful kitchen. Without hesitation, I plan to contact Don Volkert for any future projects I need done."

Tom W on December 2024


Avatar for Peninsula Bath
Peninsula Bath
36893 Bi State Blvd
5.00(
4
)
Approved Pro
Peninsula Bath
36893 Bi State Blvd
5.00(
4
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
642 local quotes requested

Peninsula Bath is locally owned and operated. We have the experience and dedication to bring your dreams to reality! We guarantee your satisfaction, and we won’t leave until the job is done right. Our team has over 20 years experience in the bathroom business which will give you the best customer service and we only offer the best products in the industry. We make sure our customers are happy before we leave! Call or click to schedule a free estimate today or if you have questions about our in house financing and our low price guarantee!

"It went well. The installer was always punctual, professional and personable. Work was completed in a timely manner and the clean up was exceptional."

Catherine P on November 2022

Peninsula Bath is locally owned and operated. We have the experience and dedication to bring your dreams to reality! We guarantee your satisfaction, and we won’t leave until the job is done right. Our team has over 20 years experience in the bathroom business which will give you the best customer service and we only offer the best products in the industry. We make sure our customers are happy before we leave! Call or click to schedule a free estimate today or if you have questions about our in house financing and our low price guarantee!

"It went well. The installer was always punctual, professional and personable. Work was completed in a timely manner and the clean up was exceptional."

Catherine P on November 2022


Avatar for Joe Georgini Plumbing & Heating
Joe Georgini Plumbing & Heating
Serving Pennsylvania & Delaware
4.87(
187
)
Approved Pro
Joe Georgini Plumbing & Heating
Serving Pennsylvania & Delaware
4.87(
187
)
Approved Pro
Customers say: Super punctual
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers
491 local quotes requested

Joseph Georgini Plumbing is built on quality trustworthy service with very low rates. I personally work on every job to insure quality. We service all of Chester, Delaware,& Montgomery Counties, the Main Line, Philadelphia & The Entire State of Delaware. Senior Citizen Discounts Pennsylvania State License Number 079266. Delaware State License Number 2013601516. 24 hour direct phone # 610-357-0998

"Great! Joe was very responsive, we sent him the pictures and described the plumbing issues we were having. He was able to provide us the estimate quote and came out to fix the issue within 1 day. No more leakage."

Kada H on August 2025

Joseph Georgini Plumbing is built on quality trustworthy service with very low rates. I personally work on every job to insure quality. We service all of Chester, Delaware,& Montgomery Counties, the Main Line, Philadelphia & The Entire State of Delaware. Senior Citizen Discounts Pennsylvania State License Number 079266. Delaware State License Number 2013601516. 24 hour direct phone # 610-357-0998

"Great! Joe was very responsive, we sent him the pictures and described the plumbing issues we were having. He was able to provide us the estimate quote and came out to fix the issue within 1 day. No more leakage."

Kada H on August 2025


Avatar for Tom Minshall
Tom Minshall
4.41(
88
)
Approved Pro
Tom Minshall
4.41(
88
)
Approved Pro
Customers say: Quality work
114 local quotes requested
31 years of experience

54 years experience. CSM certified, MCAP certified, Epa certified. All makes and brands. Licensed and insured. Prompt and dependable service. Member of PSA (Professional Service Association) and USA (United Services Association). We attend factory training sessions every year to keep updated on the latest products. Award winning.

"He fixed my dryer the next day after my request. Very friendly, courteous and completed the job efficiently."

Bruce R on March 2025

54 years experience. CSM certified, MCAP certified, Epa certified. All makes and brands. Licensed and insured. Prompt and dependable service. Member of PSA (Professional Service Association) and USA (United Services Association). We attend factory training sessions every year to keep updated on the latest products. Award winning.

"He fixed my dryer the next day after my request. Very friendly, courteous and completed the job efficiently."

Bruce R on March 2025


GJP DEVELOPERS INC
PO BOX141
4.76(
21
)
Approved Pro
GJP DEVELOPERS INC
PO BOX141
4.76(
21
)
Approved Pro
Customers say: True professional
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers
508 local quotes requested

New residential, and commercial construction. Home remodeling. No job is too big or small. Please call our office today to schedule your FREE estimate at 610-659-3750 We have been in business since 1989. We would provide any previous work we have done over the years at customers request. GJP INC. provides top notch building and remodeling services at an affordable price. We get the job done fast and provide only the best craftsmanship in the business. References are available upon request.

"We had an excellent experience working with GJP Developers and are happy to recommend them. Gary gave us great advice about what could be done within our budget and offered suggestions that truly added to the quality of the outcome for the space we were working with. His staff have a superior work ethic and Gary checked in on site often to be sure the project was moving forward and consistently kept us up to date on the progress of the renovation. When we asked for some changes to the original plan he was courteous and patient in providing us with what we needed. We were really surprised at how quickly the renovation progressed and how the quality of work was maintained along the way. We highly recommend GJP Developers and would have no hesitation hiring them again for other home remodeling we are considering."

Christine L on November 2024

New residential, and commercial construction. Home remodeling. No job is too big or small. Please call our office today to schedule your FREE estimate at 610-659-3750 We have been in business since 1989. We would provide any previous work we have done over the years at customers request. GJP INC. provides top notch building and remodeling services at an affordable price. We get the job done fast and provide only the best craftsmanship in the business. References are available upon request.

"We had an excellent experience working with GJP Developers and are happy to recommend them. Gary gave us great advice about what could be done within our budget and offered suggestions that truly added to the quality of the outcome for the space we were working with. His staff have a superior work ethic and Gary checked in on site often to be sure the project was moving forward and consistently kept us up to date on the progress of the renovation. When we asked for some changes to the original plan he was courteous and patient in providing us with what we needed. We were really surprised at how quickly the renovation progressed and how the quality of work was maintained along the way. We highly recommend GJP Developers and would have no hesitation hiring them again for other home remodeling we are considering."

Christine L on November 2024


Avatar for Horizon Services
Horizon Services
320 CENTURY BLVD
4.37(
97
)
Approved Pro
Horizon Services
320 CENTURY BLVD
4.37(
97
)
Approved Pro
Customers say: Super punctual
1620 local quotes requested
Free onsite estimate

When you need AC heating or plumbing services, look no further than Horizon Services. For nearly 30 years, we’ve been the trusted name in plumbing heating, and air conditioning, offering an unmatched level of service at reasonable rates.

"This year it has been several heat waves and in early May 2022, our HVAC (Heating and Cooling system) finally died. Granted, our late mother purchased this equipment in 1999 so my family knew it would eventually die. We just did not intend it to die during several boughs of bad heat waves. By the memorial weekend, we knew we could not postpone the inevitable and began looking for a company that would install at the earliest availability. We received several estimates but we were told that their availability was closed until the end of June. The only one that had an immediate installation date was Horizon Services. We were ignorant and naive to believe that this company had our best intentions. We rushed our research and did not check Better Business Bureau. If we had, we would have realized that Horizon Services was bad news and a company that needed to be avoided at all costs. Their motto was ‘Experience the Horizon Difference’ but unfortunately, this experience was indeed a different experience I cannot say it has been positive but it is indeed a memorable nightmare. During Memorial Day weekend, we had an appointment with Horizon Services’ Tony Gonzalez, the Comfort Specialist Manager, to evaluate our house to ascertain what our needs and concerns were. This whole process took half an hour to an hour to determine what is needed. We signed the contract and Tony scheduled our installation date for June 8. Despite the amount of $26,025 for the unit, we were ecstatic since we would no longer suffer from the heat wave and would have heat during the cold winter nights. Our family selected the allergy-sensitive unit because of our sensitivity to allergies. My younger sister often brings our half-sister’s dog, Sam who is fourteen years old, from Rhode Island where she works and I have two domesticated rabbits that also reside with me. Neither one of these animals was not permitted to be in excess heat or they will die from breathing issues. My sister is also Type 1 Diabetic and I have severe allergies that can resemble asthmatic symptoms when my allergies are at their worst. The day of the installation came and I met Horizon Services’ Steven Gibbs and John, who would be installing the brand new heating and cooling system. It took them two days to install since they had to wait for the chimney company to check our chimney before installing the liner. It seemed that it was all good to be true. Both Steve and John answered my concerns and showed me how to use the system. While John was showing me the system, I set the thermostat and informed him that I would not be changing the temperature until wintertime since I was incredibly nervous regarding this expensive system. We had a ten-year warranty but we knew that if something would to go wrong we would void our contracts and would be liable for any further requirements this new system would need. So this in mind, I decided to play it safe and did not want to do anything that might damage the system. Before leaving, Steve and John advised me that my air ducts and venting should be cleaned but unfortunately, Horizon Services did not perform these services and had to seek out other companies. I thanked the two gentlemen as they left and began researching for Air Duct and Venting company. I was not able to schedule an appointment until two weeks later but I was informed by both Steve and John that this would help circulate and navigate the cooling of the house. Unfortunately, this was not the case. While the downstairs of the house was 72 degrees, the upstairs was ten degrees higher. My family and I were completely confused since not only did we finance this system for $26,025 but we did what was suggested to us, which was to clean our Air Ducts and Venting system. We began calling Horizon Services and asking the company to come to check out our new units because, for the price we are financing, we believe the whole house should be cool not just partial. Each time a new Horizon Services technician came, we were told one thing after another. Based on my observation the technicians did not have ample knowledge and this information was confirmed by Chris Risi, Operations Manager for Horizon Services, and my private electrician. Not only were the technicians unknowledgeable, but they were also rushing each visit. Each one insisted on leaving after arriving fifteen to thirty minutes earlier. They seemed to be constantly guessing what the issue was rather than opening the newly installed unit to determine if there was a faulty part that caused the system to malfunction. These questions made me wonder if this might have been the reason why the problem with my unit was not resolved sooner since they were rushing jobs and they refused to open the unit. Our family had hired a private electrician to update the sockets of the house and basement lighting. On July 21, we noticed that the whole heating and cooling system was no longer working and we were baffled as to what was going on. We knew that the electrician did not touch the new system and was confused as to what was going on. The electrician advised us to contact Horizon Services to determine what was going on because it was once again a heat wave. On July 22, Jermaine from Horizon Services came and he inquired as to the top section on the vents that were adjacent to the unit since it was related to how the unit was malfunctioning. I informed him there was an electrician that came out but the electrician did not touch the new unit. He waited fifteen to thirty minutes for our private electrician to come but bolted before our electrician came. Before he left, Jermaine provided us with a bill for over $90.00. I was confused since there was a warranty on the unit and I was told that it would be ten years. Nonetheless, I was charged a service charge for that amount. After our electrician arrived, I tried to obtain a new Horizon Services technician but the next available one was the following day. The company also informed me that they would be sending a Senior Warranty Technician to evaluate our unit. The following day, Horizon Services sent Robert Rivera, a Senior Warranty Technician to our residence. Immediately, the man did not want to be there and his personality was irritable and unwilling to stay. He reiterated what Jermaine stated the other day and I immediately called our electrician before they could further blame him for any wrongdoing caused on Horizon’s part. After our electrician came, it was discovered that the installation techs, Steve and John, did not install the system in the right breaker. On the circuit breaker, the unit was labeled under thirteen and the dishwasher under fifteen but in actuality, the heating and cooling unit were under fifteen instead. Also, our electrician also discovered that one of the breakers was broken and had to be replaced by him the week before but we knew that it was damaged by Horizon Services since they were the only ones to come prior to our electrician. Our family began to wonder what else could have been incorrectly installed or rewired by this company. Our electrician informed us that Robert Rivera did not want to be there and that he was whining and complaining that he had to be there. Secondly, our electrician also informed me that he had to explain what a neutral was and how to check the electrical power. We are confused when the electrician informed us of this information since not only was he a Senior Warranty Technician but he was supposedly trained by Horizon Services and to our knowledge, should have certification and ample training to install and diagnose each problem their system had. If these could not even differentiate between wiring then what business did they have installed this system and could it be related to our furnace being completely broken? After the electrician left, we were informed that the furnace had burned and it was the smell that was omitted on Thursday night. It was only at this moment that Robert Rivera opened the unit to peruse the system and it was revealed that the whole system needed to be replaced. This was completely different from what the"

Millgrace U on October 2022

When you need AC heating or plumbing services, look no further than Horizon Services. For nearly 30 years, we’ve been the trusted name in plumbing heating, and air conditioning, offering an unmatched level of service at reasonable rates.

"This year it has been several heat waves and in early May 2022, our HVAC (Heating and Cooling system) finally died. Granted, our late mother purchased this equipment in 1999 so my family knew it would eventually die. We just did not intend it to die during several boughs of bad heat waves. By the memorial weekend, we knew we could not postpone the inevitable and began looking for a company that would install at the earliest availability. We received several estimates but we were told that their availability was closed until the end of June. The only one that had an immediate installation date was Horizon Services. We were ignorant and naive to believe that this company had our best intentions. We rushed our research and did not check Better Business Bureau. If we had, we would have realized that Horizon Services was bad news and a company that needed to be avoided at all costs. Their motto was ‘Experience the Horizon Difference’ but unfortunately, this experience was indeed a different experience I cannot say it has been positive but it is indeed a memorable nightmare. During Memorial Day weekend, we had an appointment with Horizon Services’ Tony Gonzalez, the Comfort Specialist Manager, to evaluate our house to ascertain what our needs and concerns were. This whole process took half an hour to an hour to determine what is needed. We signed the contract and Tony scheduled our installation date for June 8. Despite the amount of $26,025 for the unit, we were ecstatic since we would no longer suffer from the heat wave and would have heat during the cold winter nights. Our family selected the allergy-sensitive unit because of our sensitivity to allergies. My younger sister often brings our half-sister’s dog, Sam who is fourteen years old, from Rhode Island where she works and I have two domesticated rabbits that also reside with me. Neither one of these animals was not permitted to be in excess heat or they will die from breathing issues. My sister is also Type 1 Diabetic and I have severe allergies that can resemble asthmatic symptoms when my allergies are at their worst. The day of the installation came and I met Horizon Services’ Steven Gibbs and John, who would be installing the brand new heating and cooling system. It took them two days to install since they had to wait for the chimney company to check our chimney before installing the liner. It seemed that it was all good to be true. Both Steve and John answered my concerns and showed me how to use the system. While John was showing me the system, I set the thermostat and informed him that I would not be changing the temperature until wintertime since I was incredibly nervous regarding this expensive system. We had a ten-year warranty but we knew that if something would to go wrong we would void our contracts and would be liable for any further requirements this new system would need. So this in mind, I decided to play it safe and did not want to do anything that might damage the system. Before leaving, Steve and John advised me that my air ducts and venting should be cleaned but unfortunately, Horizon Services did not perform these services and had to seek out other companies. I thanked the two gentlemen as they left and began researching for Air Duct and Venting company. I was not able to schedule an appointment until two weeks later but I was informed by both Steve and John that this would help circulate and navigate the cooling of the house. Unfortunately, this was not the case. While the downstairs of the house was 72 degrees, the upstairs was ten degrees higher. My family and I were completely confused since not only did we finance this system for $26,025 but we did what was suggested to us, which was to clean our Air Ducts and Venting system. We began calling Horizon Services and asking the company to come to check out our new units because, for the price we are financing, we believe the whole house should be cool not just partial. Each time a new Horizon Services technician came, we were told one thing after another. Based on my observation the technicians did not have ample knowledge and this information was confirmed by Chris Risi, Operations Manager for Horizon Services, and my private electrician. Not only were the technicians unknowledgeable, but they were also rushing each visit. Each one insisted on leaving after arriving fifteen to thirty minutes earlier. They seemed to be constantly guessing what the issue was rather than opening the newly installed unit to determine if there was a faulty part that caused the system to malfunction. These questions made me wonder if this might have been the reason why the problem with my unit was not resolved sooner since they were rushing jobs and they refused to open the unit. Our family had hired a private electrician to update the sockets of the house and basement lighting. On July 21, we noticed that the whole heating and cooling system was no longer working and we were baffled as to what was going on. We knew that the electrician did not touch the new system and was confused as to what was going on. The electrician advised us to contact Horizon Services to determine what was going on because it was once again a heat wave. On July 22, Jermaine from Horizon Services came and he inquired as to the top section on the vents that were adjacent to the unit since it was related to how the unit was malfunctioning. I informed him there was an electrician that came out but the electrician did not touch the new unit. He waited fifteen to thirty minutes for our private electrician to come but bolted before our electrician came. Before he left, Jermaine provided us with a bill for over $90.00. I was confused since there was a warranty on the unit and I was told that it would be ten years. Nonetheless, I was charged a service charge for that amount. After our electrician arrived, I tried to obtain a new Horizon Services technician but the next available one was the following day. The company also informed me that they would be sending a Senior Warranty Technician to evaluate our unit. The following day, Horizon Services sent Robert Rivera, a Senior Warranty Technician to our residence. Immediately, the man did not want to be there and his personality was irritable and unwilling to stay. He reiterated what Jermaine stated the other day and I immediately called our electrician before they could further blame him for any wrongdoing caused on Horizon’s part. After our electrician came, it was discovered that the installation techs, Steve and John, did not install the system in the right breaker. On the circuit breaker, the unit was labeled under thirteen and the dishwasher under fifteen but in actuality, the heating and cooling unit were under fifteen instead. Also, our electrician also discovered that one of the breakers was broken and had to be replaced by him the week before but we knew that it was damaged by Horizon Services since they were the only ones to come prior to our electrician. Our family began to wonder what else could have been incorrectly installed or rewired by this company. Our electrician informed us that Robert Rivera did not want to be there and that he was whining and complaining that he had to be there. Secondly, our electrician also informed me that he had to explain what a neutral was and how to check the electrical power. We are confused when the electrician informed us of this information since not only was he a Senior Warranty Technician but he was supposedly trained by Horizon Services and to our knowledge, should have certification and ample training to install and diagnose each problem their system had. If these could not even differentiate between wiring then what business did they have installed this system and could it be related to our furnace being completely broken? After the electrician left, we were informed that the furnace had burned and it was the smell that was omitted on Thursday night. It was only at this moment that Robert Rivera opened the unit to peruse the system and it was revealed that the whole system needed to be replaced. This was completely different from what the"

Millgrace U on October 2022

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Showing 1-10 of 965
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