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"It went great. The furniture that I needed to have moved was handled with care and the job went great. I would definitely recommend and hire for additional tasks"

"Rented a dumpster a while back. Fair price, friendly, very easy to work with. Would hire again."

"I purchased a deal from Angie's List for a sprinkler head cleaning. That happened with no problems. In conversation with the technician I mentioned we were building a pool. The extremely nice technician who came out to perform the sprinkler head cleaning mentioned I should have my system capped and have one line rerouted before the pool is built. So, I told him to quote me. When it came time to dig after permits were acquired I reached back out to tell Active to perform the work quoted thinking it'd be no big deal and they'd do as great a job with this as they did with the cleaning. Boy, was I wrong! I got a bill for almost DOUBLE the quoted amount of $325. When I called and asked why I was told I needed more coverage than my existing sprinklers were offering me. Um, ok, but I didn't ask for that. So I shared that there are now four of the approx 6-8 additional sprinklers installed (remember, I never asked for this) where the 3' deep trench the pool piping was going and they'd be destroyed. The owner sent the same guy out to remove those four, but not all because I was told I really needed the $75 rotating heads they installed for coverage, and that dropped my bill about $150. Ok, so we're now closer to $400 than we were $600, but still much more than the $325 originally quoted. I turn on my sprinklers and a neighbor tells me there's a geyser in my yard early in the morning. I turn the sprinklers off altogether because the pool dig is about to begin now. I then go walk my yard to see the pool dig and notice the re-route went from 1/2" pipe to 1/4" and...it's not buried (see photos). "No wonder the entire north side of my home has no water pressure!" I think. I run my system during the day and low-and-behold, there are broken pipes galore and I see the geysers my neighbor was telling me about. You would think when the crew was adding sprinkler heads that I never requested, and billing me for them, they'd check my lines and notice the geysers on the south and north sides of my homes. Now I know what you're thinking, these have to do with the pool dig. Nope. They were created when I had trees removed. Nothing to do with the pool dig, and if you're still following the story, discovered by a neighbor before the dig. So, I tell the owner of Active how upset I am. I want to walk my property with him. In the meantime the same crew comes out to "bury" this pipe that was not buried the first time they did the work. The owner tells me there's been a lot of rain and it washed away the dirt. No way. Look at these pictures. They weren't even buried and never have I ever had a pipe be exposed from rains. So the owner and I agree to meet at my home before work. I am extremely clear that I must leave by 8:00 a.m. on the dot to be to work on time. Our appointment is at 7:30 a.m. At 7:55 a.m. I open my garage to leave and the Active truck finally pulls up. Inside is the same crew that installed sprinkler heads I never asked for, (the same ones who didn't bury the rerouted line) - but not the owner. They tell me they'll fix everything. I exchange phone numbers with the crew lead and go on with my day. He calls and tells me the reason there's no pressure is because the pool dig must've crushed two of my control valves and they capped those to stop the leak. He's right about half of this statement: the crew digging did crush my valve and the contractor is repairing the vales. But remember, the "geysers" were discovered by my neighbor on an early morning job weeks before the dig. At this point I just want to forget I ever bought the Angie's List deal and curse myself for not doing a better job of interviewing companies to handle, what I thought was simple job, so I thank the crew lead for letting me know and for capping it. A few minutes later I get the $431.00 invoice I had been holding out on paying until the owner came over and walked my property with me, and I pay it to make it all go away. I just got the credit card bill which fired me up and figured I'd share my experience with you all. You would think I would hear back from the owner or someone at Active. Nope."

"Subject: Report of No-Show and Lack of Communication – Provider Anthony (321-420-3167) Dear Angi Customer Support, I am writing to report an issue with a service provider I was connected with through your platform. The provider's name is Anthony, phone number 321-420-3167. He agreed to come to my home to provide an estimate for weeding services on Tuesday, June 24, 2025. Unfortunately, Anthony never showed up for the appointment, did not call to cancel or reschedule, and has not responded to the follow-up text I sent. This lack of professionalism and communication is extremely disappointing and not what I expect from a provider listed on Angi. I would appreciate it if you could look into this matter and take the appropriate steps to ensure this does not happen to other users. I went to Angi because I assumed it was reliable"

"He was awesome very affordable"

"Great crew, happy and on site owner. I would definitely hire again."