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"The first summer went well. They were timely and my lawn did well. Last summer (2018) I pre-paid 5 treatments. I had to call in the middle to end of June to see if they were coming to begin the first treatment (by this time any pre-emergent treatment was way past due and my lawn was a mess). I had to call them again for a second treatment and also asked for some consultation as my lawn was looking the worst it had ever looked. The representative who came out was not at all interested in listening to me and just kept saying "well you have that tree there..." and etc. and did not offer any suggestions for a quickly disappearing and weed infested back yard lawn. At the end of last season I had more dirt than grass in my back yard and asked them to come out again. They said they would but never did. When I spoke to people in their office they kept telling me that they were sorry but that they were short of staff and etc. I would never hire these people again and am now left with a dirt yard and wondering what to do."

"Terrible. Paid in advance. They cashed the check, haven't shown up yet and I have weeds everywhere. Hired them after having surgery that prevents me from lifting and fertilizing. In past always did it on my own. Looked for help, but got screwed! Read the reviews on Google, Better business bureau, and elsewhere. I did not do this but wish I had. My advice is hire a local, non franchise lawn company. Steer clear of True Green!"

"Great crew, happy and on site owner. I would definitely hire again."

"Walters acquired me as a customer from LePage in 2020, where I had a 3 year price guarantee that started November 2020. After a year, Walters started increasing my price without advance notice. This quickly got out of control, going as high as a 91.8% year-over-year increase! Overall, my bill increased 140% in a 2 year time period. This is much higher than inflation, which has only topped out at 8.6%. Walters is price gouging on an essential service – this is indisputable. When I contacted Walters, they gave me a line about their costs going up and offered me a $7 quarterly discount. They wouldn’t budge to make any reasonable concession in pricing, even though I offered to pay an inflation adjusted price from my original billing. When I was transferred to a supervisor, he was conveniently out of the office. I had a similar experience with Walters when I was with them previously. At that time, they admitted that they automatically increase their customers’ bills after a year. This is a disgusting, unethical practice and results in bills that raise endlessly. NEVER use Walters. Their pricing tactics are predatory and unethical. Walters should lose their trash hauler license in C*** Rapids due to their unethical business pricing practices on an essential service. I have left Walters and gone to another provider who was willing to provide a reasonable price."