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"In 4 hours the landscape in the front of the house was transformed. An amazing job. Very friendly service."

"I can not comment on the product quality because I never placed an order. I will comment on the totally unprofessional and unhinged behavior of the person/people answering the phone. I called on 4/30/20 at 4:49pm to inquire about having 2 yards of soil delivered on 5/2. I spoke with a man (no identification) who told me that he would take my number and call me back tomorrow. I gave him my name and number and hung up the phone. I received a call this morning (5/1/20) at 6:52 am from a female as a follow up. She quoted me 112-116$ for two yards of soil. I asked about what time I can expect the soil to be delivered on 5/2. She told me that it could be any time between 7-1pm. She then started to explain in detail how they process the deliveries at their site, which was ok but too much information. I then asked specifically what type of soil I was being quoted, at which point she told me that she could not tell me because I never told her what it was being used for. I said some was for a flower bed and some would be used for my lawn. She stated that the quote was for screened topsoil because that was the best for my application. At this point I was concerned with the vague nature of her responses and stated that I would have to call her back to schedule the delivery as I thought the price was a bit high and wanted to explore other options. All of sudden a male voice came onto the phone unidentified and started yelling at me about how I don't know what I'm talking about and that I should call "Mr. Mulch", because they'll be sure to get it to me "by Thursday". I attempted to slow this guy down and he then stated "Aren't you the guy who called me after 5 yesterday?" I told him I called just before 5, he told me I was lying. He then asked me what I do for a living. I said "I guess you don't want my business." He told me that he did not need my business, that he had more business than he knows what to do with, and hung up the phone. I am dumbfounded at this behavior. I can't help but assume that the call at 6:52am was punitive for some kind of perceived slight of calling his business after 5pm, even though I clearly did not. It is not acceptable to call a private residence at that time without prior discussion. This person isn't right in the head, and a search of other online reviews bears out a pattern of this type of behavior. This business should be avoided at all costs. I can only imagine what type of response a customer would receive if there was a problem with their delivery. I am thankful that I never got to that point."

"Working with Carl, Karen and Jack at CTS Electric was a truly excellent experience, and I am so glad we found them! We've needed a back-up generator for quite a while, and had checked out some other suppliers, but none of them could design a system that worked for the layout of our home. Carl came out and, in one hour, had the perfect solution for us! The generator we ordered, a 20 Kw Briggs & Stratton unit, arrived on time and was quickly followed up with a highly professional installation. Even when the usual installation "challenges" came up, all was taken in stride and professionally resolved, most likely taking more time than had been anticipated, at NO additional charge. Jack was even able to come back later, on an additional job that got our WiFi working better than ever - yes, they do that too! Our installation is very neat and completely unobtrusive. And, we have already had a chance to see how well the installation works. Our power went out for 12 hours just one week after the unit was installed. But for us, it was only out for about 25 seconds! Our back-up generator kicked in and we had power, and heat, all night long! If you need a back-up generator, and you want things done right, just call CTS Electric!"