Get matched with top fireplace mantel installers in Rochester, MI

"Great!! Jeff and his team are fantastic!! Professional, knowledgeable and polite!"

"Price was great, they look awesome, and they were great to go business with. This is the 3rd time I have hired this company and highly recommend them"

"Dylan was very helpful with picking up the mailbox that I wanted and installed it in a timely fashion. Very good work and I am completely pleased with the service provided."

"The first place we called charged $370 and spent 15 minutes replacing a part he thought was the fix. It wasn't. He spent more time trying to sell us a new furnace. We called Bow Heating, and Bill came out and spent a good deal of time troubleshooting the issue. He figured it out, and went above and beyond repairing it. And charged less than the first guy who didn't fix it. Great job."

"Be very cautious about using Fireside Hearth and Home. They are polite, though frustratingly inept, carry an inferior product, and offer very poor customer support. I purchased a Heat&Glow Supreme Oak gas log set from Fireside in December 2012 for about $900. It came with a "lifetime" warranty. In November 2017 I began the warranty claim process for several of the logs that had cracked and crumbled. The process included photographs, multiple calls, emails, trips to their store, and a lot of waiting for all of the parts, which included 2 metal screens that had burned up. I had no use of the fireplace for the entire winter season. Finally the logs were delivered, but not the screens. After more calls and trips to their store, I received a package with only one screen, which I left with Fireside so they could order the second screen. Now, almost a year after I began the warranty process, Fireside states that I have already received the screens. I asked them to check their storeroom hoping they would at least find the screen I left with them, but their response was along the lines of "looking for a needle in a haystack.” Bottom line: Fireside continually pointed to Heat & Glow, the supplier, as the culprit for slow response and lack of warranty follow through. Either entity could have gained my satisfaction and respect by expeditiously honoring the warranty and standing behind their product. Good will is expensive to buy and hard to earn. Instead, Fireside Hearth and Home and Heat&Glow have bought a lot of bad will on the cheap over a set of screens with a retail value of about $36."