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"This project did not go well AT ALL. I spoke with the owner Kevin and his office personnel to confirm my move. During my initial call with Kevin, I informed him that I rented a track and was looking for laborers. After some discussion, Kevin indicated it would be cheaper to use his truck at a flat rate of $80. I wasn't convinced of that but went along with his opinion, being the moving expert. Turns out, it would have been cheaper for me to rent a truck and pay $40. The day before the move the landlord informed me that I wouldn't be able to obtain the key until 1p. I told her I would have to check with the movers to see if they could push the move from morning to afternoon. I was fortunate in this instance as their afternoon move had been canceled. At that same time, Kevin and I agreed to 3 movers. Kevin was made aware that 85% of the items to be moved were already in the garage. The remaining 15% was in the 3rd floor apartment (King bed, Full Bed, Changing table, DR Table, 2 TVs, Small Desk, 2 long Boards). I had also scheduled a separate pickup from a donation company, which was set to occur the morning of Dec 4. I received a text from them around 10a indicating they could not arrive until 2p. At that point, they would be in the way of Kevin's movers. So I asked Kevin if he had the manpower and time to load and dropoff the donated items to Habitat-Sacramento. I informed Kevin the dropoff needed to occur the same day-_Wednesday and if he couldn't fit it in I would stick with the existing company. Kevin assured me he could make it work so I canceled the donation movers. I asked him if he could have his movers arrive sooner since I was adding the second dropoff. He said he would try but wasn't sure he could make it happen. I didn't receive an update that they could arrive sooner so I assumed they would be there at 1. Unfortunately, they didn't arrive until 1:40p--40 minutes late and only two movers showed up. This caused me great concern because I wasn't sure they would be able to load and unload my items and make it to Habitat by 4. I expressed this concern to Kevin and he said they would try. It became clear they weren't going to make the Habitat dropoff at which time I expressed my disappointment to Kevin. Kevin indicated he would store the items and drop them off another day. I reminded him that the donation needed to be made the same day and that if he couldn't deliver them he should have informed me so I could stick with the original company. Even if they were going to be late. Even with the added donated items, this was a job that should have taken no longer than 3 hours from start to finish; with three movers. But that's not what happened. The job ended up taking 5hrs, 40mins. Costing me nearly twice as much. In addition to the $80 I paid for the truck when I could have paid less by renting a truck myself. And I still have to pay for Habitat to return and pick up the items. To say I am disappointed is an understatement. The words I would use to describe my disgust are not professional, so I'll keep them to myself. I would like this matter investigated and adjudicated as quickly as possible. I have text messages and Kevin (if he's honest) can corroborate the details."

"Tetris Masters Moving gave me the quote I requested and I chose to have them move my apartment . They were punctual professional wrapped my furniture, they were fast and worked together successfully. I Recommend Tetris Masters Moving to anyone who is looking for professional and friendly service With a team who is punctual and handles theirs job quickly. It seems like they’re having fun doing it!"

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"Fast and efficient crew."