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"Small business is defined by their ownership. Ownership determines leadership, accountability, and service. It's pretty straightforward when things go right. The company is defined by how they handle difficult situations. Without going into great detail, there was a good faith mistake made. As soon as Robert, the owner of the company, was made aware of the situation, he immediately called, took responsibility for the situation and rectified it. He was professional, a good listener, and insightful in his responses and solutions. As far as the company is concerned, the estimates are accurate and thorough, the electricians are prompt, courteous, neat, and knowledgeable. Every company has weaknesses, but overall this is a strong company and I would highly recommend them for your electrical project needs. Frank R."

OWNER-OPERATED. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. NO SERVICE FEE. EXTRA CHARGE FOR AFTER-HOURS SERVICE APPLY. ALSO SERVICES MEEKER COUNTY.

10 employees. Uses subs for roofing & gutters.

"The owners of Countryside Heating & Cooling completely lied about the Labor and Warranty for our HVAC System. During the sales process, the owner himself promised 5 years of labor, including 10 years for parts and service. They are not honoring that claim. At first sign of an issue with the system within days of installation, they stated that the system only had a one year labor warranty. We had to go back and forth countless times before the owner finally agreed to that. They also stated after the system was sold and installed that in order to keep their labor warranty, we would have to purchase an expensive monthly service plan to keep the labor side of the warranty. This was never disclosed in any documentation, or by word of mouth prior to or during the sale of the system. One year later, sure enough a part of the system is already broken and they refused to service it without purchasing their expensive monthly service contract, and the owners have not responded to any of the requests we have made for service. They also stated that in order to keep the parts warranty, we would be required to pay this service or Bryant corporate wouldn't honor our parts warranty. I called Bryant Corporate and opened a case with them. Both the initial rep and the rep escalation Manager assured me that was 100% untrue what Countryside stated, and my warranty was valid regardless of Countryside's demands for 'professional HVAC servicing'. I wouldn't recommend this company to anyone, even their own electrician during the install stated multiple times how their owner would consistently embellish the extend of the electrical work required. They don't even put any guidelines in the quotes for you, it's just the products and prices. Do yourselves a favor and go with a reputable HVAC company, not Countryside."

Pope Plumbing is locally owned family business committed to providing affordable and reliable plumbing services to the home and business owner.

Our company is staffed by an electrical engineer, two experienced IT professionals and experienced carpenters, cabinet makers and computer geeks. We use subcontractors on rare occasions when specific licensing is required, such as plumbing and commercial electrical.

"They had to replace a diverter cartridge but they broke it. Initially, they told me that everything was fine but then I noticed that the water was dripping and not diverted correctly. They claimed that the spout dripping was normal and I had Grohe sent me a new part to be installed. The new plumber who replaced it showed me how the initial diverter's spring was broken during installation. Very disappointing, especially the fact that they did not take ownership of breaking the part and charged me an exorbitant amount for installation. They wanted the same exorbitant amount to install the new part."

"I expected an easy repair for the dishwasher, and it went better than expected (part repair versus replacement). The challenge was finding a part for my vintage stove. They found it and repaired quickly. I appreciated they were up for the challenge and didn't just write it off as an impossible task."

Comprehensive protection for your computers, electronics, and appliances of nearly any age or brand.

10 EMPLOYEES. USES SUBS FOR ELECTRICAL, PLUMBING, MASONRY, & CONCRETE WORK. COST DETERMINED BY THE JOB. NO TRAVEL CHARGES. ADDITIONAL SERVICE AREAS: RICE & SIBLEY COUNTIES.