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"Be Aware!!! AVINA killed my TREE and they DENIED it. We had a very nice big Brazilian Peppertree in our front yard (see photo #1). On 2/13/24, Fidel Avina from AVINA Tree Service trimmed the tree. A couple weeks later, some leaves started turning brown and drying up. Unfortunately, the Peppertree died completely in late June when all the leaves turned brown and dried up (see photo #2). I was told by a second tree company that my tree died because it was trimmed too much and also the chainsaw they used might be unclean. When I called AVINA Tree Service to take a look at our Brazilian Peppertree they trimmed, the first response I got from Chris from AVINA was Your tree was sick before we trimmed it. This excuse is not even logical. Fidel Avina and his team never told me my tree was sick before, during, or after the end of their tree service when I paid him $370. Our tree was very vibrant as shown on the photo before they trimmed it and I have confirmed with a nursery that a big tree will take years to die if ità ¢ s sick. Chirs kept telling me that he would send someone to look at our Peppertree again, but no one showed up. It was not until 10/7/24, that Fidel Avina showed up at our house to talk to my husband. He told my husband à ¢ it was your wife asking me to cut it smaller Yes. I asked him to cut it smaller. Isnt that the purpose of trimming? However, I did not ask him to kill the tree! The Peppertree would not need trimming if it was not big. I thought AVINA was licensed to do the tree trimming service and he claimed he has been a Tree Arborist for 20 years. To my knowledge, to become a certified Arborist in the state of California, you need to pass a written test after being in the Arboriculture field for a minimum of 3 years, but he blamed the paying customer for his own mistakes! To move forward, my husband offered to help with half of the cost of a new tree (so we can choose the tree we like) but Fidel asked my husband to also cover half of the tree removal on top of the cost of the tree. Lets be honest here, we went to a mainline Nursery with 9 locations in Southern California, Moon Valley Nurseries, in order to find out how much it would cost to replace our full size Brazilian Peppertree with a new one. The total cost was $19,334.35 with the Peppertree alone costing $14,999. We did not ask AVINA for $19,334.35 (see Photo 3) to replace the Brazilian Peppertree they killed. For less than $2,000, they should be able to remove the dead tree and plant a new younger tree than our now dead Peppertree. It is unbelievable to me that Fidel even asked my husband to pay for half of everything on their own mistake! I believe AVINA should first refund me $370.00, for the tree trimming service they failed at. After that, AVINA Tree Service can then talk about how to come up with a compromised solution with a younger tree."

"These people will not reply after I took the time to send photos and explain the job. THEY DO NOT WANT TO WORK"

"Fernando and his crew were great. Showed up on time, provided accurate timelines for the project, and willing to help with touch ups. Would hire again."

"Awesome! Great crew. Jose is awesome as well. Professional and easy to deal with. Cleaned everything up when done trimming the trees. Will definitely use them in the future and will recommend them to others"

"The service was quick and efficient."

"Well! I had no complaints"

"This contractor was simply outstanding! He was timely, very professional and the work completed was fantastic. We couldn’t be happier. His pricing was very reasonable and their attention to detail from start to finish was incredible. Great value, wonderful service and highly recommend Avina Tree Service."

"I had seven tree service companies give me proposals to remove my giant 35 year old Brazilian Pepper Tree. The tree was located very close to a block wall which I did not want damaged. Also there were cable wires above close to the tree which was a concern. The roots were massive and growing everywhere. I spoke with Esteban Vargas who assured me they could handle this without damaging any property. What impressed me was he actually listened to what I wanted done instead of interrupting me and telling me what he would do. The tree roots were a major problem and needed to be removed. I have plans to put other trees in that area of my yard. He guaranteed me that they could handle the job. The crew of four men each worked 8 hours that day and did an amazing job. I was so impressed. They spent 3 1/2 hours grinding and removing roots after removing the tree. I was so pleased with this company and how they did everything that I asked them to do. Clean up was amazing. I will refer them to my family, friends and neighbors. They know what they are doing. Mary Clayton"

"A plus service. They came out to provide an estimate. Upon estimate we hired Mejia tree services and they came prepared to remove our tree on the spot. They not only removed our tree, and the stump but they also removed all the roots. They were pleasant and professional. Highly recommend using this company as we will definitely use them again in the future."