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Find Carpets or rugs clean at home pros in Santa Paula

Pac Pro Clean Services Inc
5.0(
116
)

Serving Santa Paula, CA and surrounding areas

Approved

In business since 1999

Free estimates

Emergency services offered

"Always an excellent experience with Scott! We recently had all of our floors cleaned with them. Carpet, Travertine, Upholstery, they do it all! We have used Pac Pro Clean Services for many years and will continue to be a customer for years ahead! Scott is extremely hard working, thorough, knowledgeable, trustworthy, reasonably priced and just a phenomenal guy! Call them for a quote! You'll be thankful that you did! - Karla "
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+19

Response time7 hrs
Recommended by99%of homeowners
Avatar for Jeannie Clean
Jeannie Clean
4.6(
10
)

Serving Santa Paula, CA and surrounding areas

Approved

In business since 1977

Free estimates

Credit card accepted

"FIVE STARS! They are quick and professional. Unfortunately we had a "pet mishap" but my carpet was already very dirty before that. Jeannie Clean answered the phone quickly, scheduled my appointment for ASAP and was at my door basically the next day. My carpet has taken some thrashings over the years and now looks BRAND NEW. I could not say enough nice things about the work they do. 11 / 5 stars from me!"
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+2

Response time1 day
Response rate93%
1 neighbors recently requested a quote
Avatar for Quality Carpet Cleaning Inc
Quality Carpet Cleaning Inc
4.7(
4,578
)

Serving Santa Paula, CA and surrounding areas

In business since 1981

Free estimates

Warranties offered

"I want to start out by saying that the customer service when I called was absolutely amazing. They are responsive and have all around great customer service. The cleaning teams they contract with are another story. The initial cleaning was scheduled for between 1 and 4pm. At 1025am I received a call from the technician letting me know he'd be at my house in by 1035am. I let him know I wasn't home because he wasn't scheduled to arrive until 1pm at the earliest. He hummed and hawed and made it seem like I was inconveniencing him. I agreed to meet him at my home at 11am to avoid having to reschedule. When he showed up at my house I showed him the areas that needed to be cleaned. There was 1 spot in particular that we needed cleaned due to a urine smell left behind by my sisters dog. He told me that there was no way he could guarantee to get the smell out since he just used steam and a special cleaning solution. I mentioned to him that according to the website the specialized in pet stain removals. He said he knew nothing about that and couldn't help me. Before I signed the agreement I noticed that there was a section for pet stain and smell removal. When I pointed this out his response was "Oh well that's extra". Once we agreed that I was alright paying extra for him to get the smell out he completed the cleaning. He left after dumping his cleaning tanks right outside of my front door. The next morning my husband and I realized that we could still smell the urine. I called the customer service line and requested another technician be sent out to reclean the room and a stair well that still smelled musty. They were amazing and scheduled someone for the next day. The following day another technician arrived at the scheduled time. After I showed him the stained area and the stair well he asked me "What did the other guy do yesterday did he do anything?". This is just what every customer wants to hear. He then began to tell me that I under paid for the pet stain treatment and that it would be "just another $100" for him to retreat the room and he'd also sanitize the musty smelling stairs. I told him I wasn't going to pay more money for something that I was told was complimentary. He continued to negotiate with me and when he got down to $50 I felt so uncomfortable and just needed him to begin cleaning (I had a meeting I needed to call into) I agreed to pay him. He completed the cleaning and left. When I told my husband about the encounter he reached out to customer service and they apologized and agreed to refund not only the $50 I paid the second technician but also the extra I initially paid for the stain removal. We are so appreciative of this. The next day the stair still smelled musty. Although they offered to send someone again, at this point I just want to be done with this whole experience."
Recommended by88%of homeowners
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The Santa Paula, CA homeowners’ guide to carpets or rugs clean at homes

From average costs to expert advice, get all the answers you need to get your job done.

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