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"The services, from the sales rep Frank, (who cussed in front of my 3 year old, failed to respond to messages and walked off the job), to the unresponsive management and unreturned phone calls after an incomplete job leaves us without thousands of dollars and a horrible looking lawn. They did not finish the job nor offer to remediate, only stating we were “confrontational” after asking what they would do to fix the problems. Even if that was true (which it is not), the job we paid for is still not completed, confrontations or not, and that is what we paid for. New sod, not their opinions on how we handles our unhappiness with their lack of professionalism. They left an unfinished job with 100% of our money up front. They even broke our fence! Take it from us, do not do business with anyone who asks for all up front if the job isn’t complete. Sod was left out in sun on a pallet in 100 degree heat for 5+ hours dying before it was started to be installed, the ground was not properly prepped, and weeds and grass are now growing from underneath the new sod laid. They laid the sod in the wrong places. They left a mess, were unprofessional, disrespectful, and sadly did not operate in a Christian manner. We are having another local landscaper have to fix the problems, and they are shocked at the way our lawn was left by this company. Save your money and do business elsewhere. I guess turf masters does not care to help their customers. BBB will hear from us, as will Secretary of State and beyond. We are just shocked this is the way they operate."

"It was fantastic - there was some unexpectedness that could of resulted in delays but Nicole was amazing she found us an alternate who did a spectacular job at an amazing price -and Nicole was fantastic at responding to texts and keeping us informed -highly recommend"

"This is not a lawn services company in Abilene"

"Terrible. he never finished any of the work except the tile floor which was unlevel. I paid him nearly 2000.00 for labor only and he never did the work. He ran my electric bill up to over 500.00 for one month alone. he moved boxes and boxes of his stuff into my garage. He sent me text messages of his past due bills and utility shut off notices, threatening me to get me to send more money. I had to drive 8 hours to get him out of my house so I could get someone else to finish the job. I spent 5 days cleaning up his mess, and it took almost a month to get him to come remove his stuff from my garage. I have never met anyone so unprofessional in my life. he even told me I should have to give him a commission when my house was sold! glad it is over and I never have to deal with him again."