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"I am very pleased with the outcome of the porch but I did have to spend a lot of time communicating with the crews myself during the job. Mr. Jones does not perform the contract work himself but instead he has different crews come in and work on their own specialties and they communicate with Mr. Jones via smartphone. When one crew ends, he sends out the next crew. The contractors that came in to do their own work were graded an A. Their skills were way better than I expected and they were very cordial. The contractors he used for my job were excellent. It was stated that all of their work is done to code but I can't stress enough, PAY THE $170 FOR A BUILDING PERMIT. I was told a permit may cause a delay because when Mr. Jones requests an inspection at certain stages of the build it takes a week at the most for the inspector to arrive. Those delays were minimal. Since mine was a permit job I was also told that if mine was waiting on an inspection he would send the crew to another non-permit job while we waited. They didn't come back when my job was ready to move on so that is where some of my delays came. My porch took 6 weeks to complete but it was started at the beginning of December and finished mid-January so we had two Holidays to work around and some days the weather caused delays but those were minimal. Since the job is not overseen onsite it was up to me to constantly bring up areas that needed addressing and I had to stay on top of that communication. Mr. Jones was always pleasant but there should have been more site visits to make sure the crews completely finished their stage of the build since this is not my area of expertise. But again, having an experienced inspector helped to keep the build to code. I have to say I was at fault by NOT discussing the exact type of door to install. He had a basic door that he uses but it was worth me paying the difference to get a better door. Remember, YOU are the one having the work done by a contractor so certain decisions need to be made by YOU for your own comfort level. You need to inspect every job by any contractor as it progresses because if it gets too far along and something isn't quite right, you may not be able to easily go back and make changes if things get "layered". Some areas to control from the beginning on this job: get a building permit, discuss the exact door you want, discuss the color of gutters, discuss the swing of the door (in/out, right/left). Mr. Jones was trustworthy and said if I had any issues in the future he would come back and address them, and I do believe him."

"Everything went extremely well! The representative, Mr. Keith Hall, was excellent. He made my family and I feel very comfortable during this transition to Knoxville. I not only recommend Mr. Handyman of West Knoxville, but him as well. Absolutely loved the results as well."

"He did a great job with my mailbox project. He was professional and courteous. He was punctual which was appreciated. My mailbox was installed according to postal guidelines. He cleaned up when he was done. Definitely recommend"

"Extremely professiona and very friendly. Worked with me through the ups and downs of getting financing. Said the job would take 2 to 3 weeks. They had it done it a little over 2 weeks. My deck looks awesome, maybe even the envy of the neighborhood."

"They are the best in knoxville! Great designers to help you make the best choices! They are great at adjusting to when i make changes and quick to help! My deck is absolutely perfect and all in composite so I won’t have to worry about maintenance! Highly recommend everyone there especially Nick and Kristin Diroberto and John Howell and Christian and Jason Lemons and the whole team!"

"The guys at Patriot Home Improvement are all outstanding. They do what they say they will do, arrive when they say they will and actually clean up after themselves. It is refreshing to deal with honest, hardworking people. They are licensed and insured, and in the area I live in this is hard to come by. What impressed me the most is that they did the job right, no cutting corners, no making excuses etc. If they hit a snag, which this house was built in the sixties as a fishing cabin so there are plenty, they figure it out before moving forward the correct way. Their pricing is reasonable, and considering the quality of their work, a bargin. I highly recommend Patriot Home Improvement for all remodeling needs, large or small. These guys like to work and are thankful for the opportunity to work. This is a rare trait in today's world. You can't go wrong with these guys! They will be doing another remodel job for me this fall as well as all my projects."

"They started the job quickly, worked diligently, and took just two days to build our new concrete patio from start to finish. Reasonable cost too. Very pleased with our new patio, and with G.C. Construction Company."

"The contractor arrived with the crew @ the expected time & the team did a very thorough job . I would not hesitate to use Tn Deck & Fence if needed."

"Our back porch screening project was completed today and we couldn't be happier with the results. The attention to detail, professionalism, quality of workmanship was over the top. The work area was left immaculate after each day's work as well as when the job was finished...there was nothing that we needed to do but start enjoying our improved porch area. Can state with impunity that we highly recommend this contractor and will hire them again should the opportunity arise."

"Great very satisfied with the work"