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"Went very well :)"

"Appears very professional, never showed up and had to rescheduled. Gave me discount for the inconvenience. They did the treatment from the outside. However, my master bathroom where the termite originated from and very much destroyed the wood etc. I have been asking to Robbie and Zack if they did the treatment for master bathroom from the inside. Robbie, try to reschedule but I have no answer. Called the office, still waiting. It has been over two weeks. I would not recommend them to anyone. My service was handled by Prescott office."

"After five days in the valley, we had a $300 water bill because one of our four irrigation stations went on the day we left and didn’t turn off. We’ve used Magic since 2004 and so called them to get an estimate on repairing it. As the system is 20 years old, we decided to replace all four stations. Ginger came out quickly to give us an estimate, and I was pleasantly pleased with the price, which I thought was very reasonable. They requested payment in advance, which we did. Technician Afraim came to do the repair. It was a pretty major deal and took him several hours. The workmanship was absolutely beautiful. We did have a problem. The next day, after cycling, one station would not turn off. It was not the station with the original problem. We had a new timer, so that was not the problem. The only way I could get the station to turn off, was to shut off the water entirely. They sent Afraim back again. He did whatever he did, tested the system, and left. But on the next scheduled cycle, the problem persisted again, I had to shut the system down to get it to stop. Afraim came back a third time, but the problem still persisted. It was clear at this point that magic management thought we were making this all up.(WHY would ANYONE do this?) The tech would do his tweak, test by turning the timer on and off, and everything would seem to be OK, but it wasn’t, because when it went through a cycle, it simply would not turn off. After the third visit, after he left, I ran it through a cycle. It didn’t turn off, and I called magic, spoke with Sean, and suggested he come back himself and see what was going on. He and the tech came and I believe replaced the valve entirely and everything finally worked! So at the end, we got what we wanted at a good price. Magic management needlessly made the process of resolving this a bit unpleasant, but finally got it done."

"This is not a lawn services company in Abilene"

"Very responsive and knowledgeable. I needed some trees removed because of bark beetles. While we were discussing that problem, he pointed out other unhealthy issues and fire dangers. He marked all the trees and shrubs he thought should be removed and then we walked around the property and explained why they should be removed. We set up a time and date to do the job. Crew showed up as promised and all taken care of at a reasonable price. Would definitely use again."