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"Through Angie’s list, I paid $195 for cleaning service from this company. Called repeatedly. he keep on rescheduling and would say he’s call back. He didn’t. Finally got a hold of him and he gave me this story of him going through a divorce and Angie’s List not giving him money. I gave him the benefit of the doubt. When the day came for him to come, he no showed. Do not use his service. This guy is a scammer and I’m really upset that Angie’s list was complicit."

"A sloppy, incompetent performance. I have used Carroll to maintain my slate roof for many years and had never had a negative experience – until 2019 anyway. That year I had two problems: one of the maintenance tasks was not performed as agreed, and the workmen left their fast food garbage strewn across my roof right outside a window. The first problem could have been avoided if the workers had had even a minimal level of communication with me. As it was they came unannounced without giving me any indication of what they intended to do and drifted away without telling me what they had done and what the status of the project was. I expected Jack Carroll to react very quickly and decisively about the garbage his workers left behind, but he merely said that he would make the workers “aware” that this was not acceptable. He did not make any attempt to clean up the situation and apparently expected me to hoist my 74 year old body up on my roof to clean up after his workers. This year the project was on a larger scale and included replacing my garage roof. Again the workers appeared at random, unannounced intervals, did not even minimally communicate with me, and left just slightly less fast food garbage behind them. Despite telling Jack in writing that I would be repainting the garage gray and choosing gray shingles, the workers installed a dark brown gutter and downspout on the garage. Of course, this could have been easily avoided with even the slightest level of communication. Jack’s amazing reaction was to suggest that I paint over the newly installed brown gutters/downspout. So much for quality and pride in workmanship! Then Jack bizarrely suggested that he could replace the brown gutter and downspout with white ones. What a guy! Even the workmanship was rather poor. Shortly after replacing the roof shingles, they started to come off due to not being nailed down properly. Anyway, this turned into nearly six months of dealing with incompetence and buffoonery. Seems like a well-respected business has let its standards slip rather drastically. Needless to say, I won’t be doing business with them in the future. If you do, you should expect similar results."

"This company provides excellent customer service! We bought a home in 2016 that included a pool house awning installed by Sondrini Enterprises in 2013. It worked fine until it didn't. in 2020, we called Sondrini Enterprises, and they came within a week to investigate and fix the issue. It needed a new motor. In the spring of 2024, the awning motor seemed to again be broken. We called again and Nate Sondrini, personally, was able to diagnose and, over the phone, provided us with simple step-by-step instructions that resulted in solving, what turned out to be a very simple problem. These folks are smart, competent and reasonably priced! Would have no issue using them again!"

"Todd and his team were fantastic! There were kind, courteous and very respectful while working on our home. They put on brand new windows, siding and gutters and we could not be happier with it. All the small little touches to make our home look great while keeping it affordable. We can't say enough great things about the work he and his team did! Thank you!"