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"I recently hired Coen Brothers Construction on a thorough bathroom renovation, and the outcome was outstanding. Their quality was excellent, and I am delighted with the final result. Their sub-contractors were also great and worked at the same high standards as the Coen Brothers. Although we faced some communication issues at the outset, we eventually worked through them, and it significantly improved throughout the project. They paid attention to detail; when my project manager saw me stripping the trim for reuse, they recommended buying new trim and a lumber yard to get it. And it makes a big difference having new trim with clean, sharp lines. Their tile work took longer than expected, but the miter cuts the trim cuts, and the finish is excellent. They were consistently punctual, respectful of my home, and very tidy - tidying up at the end of each day. While the project took longer than anticipated, the reasonable cost and the team's meticulous attention to detail compensated for it. Coen Brothers Construction also expertly handled all necessary permits and inspections, keeping me informed every step of the way. Overall, I am satisfied with their work and would hire them again for my next project."

"Great, as always. Sila is outstanding. We have a service contract with them for our furnace and AC and they keep them in tip-top shape. And when we have an urgent or emergency situation (heating, cooling, plumbing, electrical), they're who we call."

"Our heater stopped functioning on Nov 27, 2023 and we called Petro who had done the maintenance on it before and replaced a motor two years ago. They were responsive and a technician came two days later. He worked for 3 hours without explaining what the problem was. Then said he needed to replace the motor. He fixed the problem and left without much explanation. Two days later a bill of $2500 came via email. No explanation, no break-down. I called 4 times over the last 20 days, spoke to 4 different reps and was promised that a supervisor will contact me with the bill details. Nothing happened. Irresponsible customer service and unprofessional behavior. They show all the symptoms of big, bureaucratic, and indifferent service company. I would not recommend Petro if you have options of more personalized services."

"Rich did a fantastic job repairing the exterior and interior stairs. The stairs are in great shape now. Rich provided a detailed written estimate within a few days. A detailed estimate is hard to get lately. The job went very well. I highly recommend Rich if you need a carpenter."

"For the past two months, I've been having problems with my Buderus propane furnace. I called Whitney Oil for service because they originally installed it when I brought my unit six years ago. First it died on a Friday afternoon and wouldn't work at all. They determined the control unit was bad, but I had to go an entire weekend without heat until they could obtain one from their supplier and replace it. That seemed to solve that problem. Then it started spitting out soot, which indicates incomplete combustion and could be a serious health hazard. They eventually decided it had the wrong orifice and changed it, which seemed to work. Then it started triggering over and over again when it tried to light. I could hear it trying multiple times, sometimes for a couple of minutes, before it would finally light. They tried a number of things and finally replaced the gas pressure valve. Then the soot problem recurred, only much worse than before. All this time, the flame was never the bright blue color you expect, but rather a yellow-orange. They thought there might be a draft problem, so my condo maintenance man got involved, went up on the roof and examined the chimney, but couldn't find any thing to explain the poor performance, just a lot of soot. They would come, clean it out, and then a couple of days later, the soot would be back. It got to the point where I dreaded calling them, thinking that they might have me pegged as a chronic complainer, but every time I called, they sent someone over who spent a considerable amount of time trying to figure out what was going on. Finally, despite all their efforts, I had another episode where it stopped working late at night and finally, I got fed up and asked them to replace the unit. Barry Whitney offered me a brand new furnace (the same model as he has in his own house), at cost. And he didn't charge me for the 40-50 man hours his team spent trying to get my 6-year-old furnace working properly because they didn't solve my problem. They don't know I'm posting this, but I wanted to let everyone know that Whitney is an honest and reliable company dedicated to quality customer service. HIGHLY RECOMMENDED!!!"

"Frangioso is simply the best. We had a tiny project; we were looking for a quartz remnant for a bathroom vanity countertop and they treated us as if we were purchasing ten times that amount. They went out of their way to meet us when they weren’t technically open, walked us through numerous remnants (they had a great selection) and perfectly installed the countertop. I’m a perfectionist and couldn’t find fault with anything. What amazing service and quality in craftsmanship."