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"I made an appointment for a one-piece Kohler toilet removal and installation of a new Kohler Tresham toilet estimate initially, after getting an estimate from Angi for same quote for $194.00. "Eddie" came out and was very professional and highly skilled (had installed this toilet model many times) and shocked me with the price quote of $400! I negotiated and got an offer for $350 and proceeded with the install. It took this professional one hour to remove and install new toilet. He hauled away the old toilet as well. I would love to have "Eddie" as my plumber for everything but will not be doing business with this company in the future because of the exorbitant and unfair charges. It was explained to me that this was a specialty toilet but one piece toilets traditionally are less expensive labor wise to install."

"Change 1 tub to walk-in, put in new toilet, replace vanities, install LVP floors. Beautiful."

"Overall it was terrable. He (Jacob) came out on 3‐14 to check our frig. He said he'd order the part and be back when it came in. Usually the next day. I càlled on 3-18 to check on part. She said that he forgot to order the part and that she would. Since it was ordered on Fridaÿ it wouldn't be in untill Monday or Tuesday. When it finally came in they schulded fot that Saturday. He installed the part but still no water dispenced. He took out filter and inserted a new one still no water. He said he wasn't sure what was wrong but unplug it to see if it was frozen inside of the the door. Otherwise they would have to send out some one else and there would be another service call fee. He then left. As soon as he left the water started leaking out all over the kitchen floor. It now makes a god awful noise from who knows what!! Never made the noise before! After 3 days of calling I shut the water off and am still waiting for them to call as they said they would. So the story continues! And I am still waiting!"

"Great! I would hire Bill again anytime."

"We wanted to update our kitchen and laundry room. We wanted to replace our builder grade cabinets and granite counter tops with high quality cabinets (with better organization), quartz counter tops and slab backsplash. I spent a lot of time planning my dream kitchen and laundry room. Right down to the last detail. We also needed new sinks, faucets, and pendant lights. One of the biding companies expected us to source these items our selves. What a pain! That was one of the main reasons we choose S & W Kitchens and Bath. The other reason we pick S & W was after meeting our designer, Lacie Rice. She came to our home and took measurements and listened while I laid out my vision. She made the process so easy. I met with her several times in the showroom in Tampa to shop and design. She found everything I wanted. She even matched the outlet covers on the island with the cabinet color. We met with construction manager Steve Cota and Designer Lacie for a final walk through of the plans and discuss the process. Everything was explained thoroughly. The estimate and final contract were meticulously detailed. We could see where every dollar would be spent. Every team (demo, plumbing, electrical, drywall, paint, cabinet install and counter fabricator) worked hard. They were respectful and tidy. Every step of the way Steve and Lacie were accessible. The back and forth communication was excellent. The permits all passed with no issues. They even sent cleaners before my house guests arrived for a holiday weekend. The quality of the Omega cabinets are excellent. The color is perfect. The Cambria Quartz counters and backsplash are beautiful. The kitchen and laundry room are much more functional now, too. Everything looks exactly how I had pictured in my mind. We couldn’t be happier with the results. It looks amazing!!!"

"He never returned my calls."

"We are over the moon happy with our remodeled kitchen. The quality of the workmanship and cabinets is outstanding. My kitchen was torn down to parade due to a mold issue. They made sure all the issues were taken care of a redid the design on my kitchen. Looks so much more modern and open!!!!"

"We recently moved into a new rental home. Patrick from GHI did an amazing job. The house is very large with 5 bedrooms and 3 bathrooms and Patrick painted it in 1 weekend so we could begin moving in the following Monday. I would recommend them for any painting project you have. They do great work."

"Great service, knowledgeable and efficient!"

"I’m not a person that has ever written one these reviews but I feel potential customers should know what I had to endure. I had a full tank and drain field replacement. I started this process in January and they finished the work 06/28, not to mention I didn’t receive the updated invoice until 08/06. Communication, setting expectations, and executed work have all been horrendous. Communication - I’m not going to list all the scenarios but I had over a dozen different times where I had to call follow up on a situation that they could have alerted me to. Setting expectations - Everything ran late with no follow up. Aside from the obvious 5-6 month timeframe, I woke up early, called out of work, and cancelled plans for events this company never showed up to. Executed work - The main driver for this job was to relocate my tank and drain field so I could build a larger shed in my back yard, all of this was explained to them. 2/5 of the drain field was placed in my build area forcing me to change plans with my contractor and I will need to build a much smaller shed. Additionally they killed my plumeria tree, concaved a wall on the existing shed, dented my chainlink fence, severed my internet line and wrecked my yard beyond what I thought was possible. I was reimbursed $250 total, with $100 being the internet cord. I would have never agreed to do business with this company if I know the level of indifference. I hope this review will give new customers pause."