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"I recently replaced the heating/air conditioning unit in my townhome. It was an easy process start to finish. Aiden (sales) answered all my questions and provided options for my needs. Mick the technician was on-time and thorough. These guys represented their company well. Great experience working with Gold Medal Service."

"We used to love this service and gave them glowing reviews on Google in the past, but something has changed. Their customer service sucks, they don't apologize, don't call back etc. We had a hot water heater installed 2 years ago. It is still under warranty. Yesterday, 11/9/25, it broke and started leaking badly - still under a warranty from them. A.J. Perri advertises as they are 24/7 company, but they would not come yesterday and would promise us that first thing this morning, at 8 am, they would be knocking on the door. They never came, never called and never apologized. In fact, they have an attitude for misleading us and at 10 am mo one is here. The technician (do they only have 1 technician?) Is over 1 5 h away at another job. Customer service sucks with them really badly and now I feel as because we called them and voiced our dissatisfaction, no one will reach out to us or help us, while we are covered by their warranty. We had to pay for another service last night to pump"

"Just a few years ago, we hired Double D to remove all of the old bright yellow siding (40 years old) and remove both layers of old roofing. The goal was to replace the roof and figure out the best options for us regarding the siding. The owner came out, met with us, presented options and associated costs quite clearly. Ultimately, we choose a lovely shade of sage green siding and a gray roof. We could not be happier. The employees were polite and efficient. The work was done in a timely manner (less than two weeks) and still looks great. We had zero problems with Double D. I plan on using them again to update a section of the siding that had previously been covered by a back deck. IMPORTANT NOTE: My neighbors replaced their siding with another company even though we advised them that Double D’s pricing was spot on and extremely professional, with attention to detail. Five months after their siding was installed, huge swaths of siding fell off! And their contractor was no where to be found. That’s when they asked for Double D! You will not regret utilizing Double D and will appreciate the variety of services available."

"WENT OVER AND ABOVE TO UNCLOG MY KITCHEN SINK"

"They have good communication and customer service ,professional affordable price for good quality service . Would definitely recommend it"

"Ace called us and asked if it was okay if they could change our projected window of repair to put them in our house an hour earlier. Sure enough, right on time, Marc appeared at the front door. He asked about the problem that we were having with our Whirlpool, 30-inch, double oven range. I had experienced the issue before, so I quickly responded that our upper oven was not working. After checking the upper oven bake igniter he informed me that it was indeed the issue, as it was not receiving a voltage. He then added that he had the part on the truck, quoted us the price for the repair, and asked if we wished to continue with the work. Approximately "10" minutes later, he had finished installing and checking to see if it was functioning properly, and he even told us about the smell that we were experiencing due to some baked-on food in the oven. As a part-time handyman and avid DIYer, I can attest to several things. First, from the get-go, Marc was the consummate professional in his solid assessment of the problem. Coupled with his affable personality, straight-talk style, and "I got this" attitude, it was quite a pleasant experience. I am pleased to highly recommend Ace Appliance to anyone with a similar issue."