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"Our heater stopped functioning on Nov 27, 2023 and we called Petro who had done the maintenance on it before and replaced a motor two years ago. They were responsive and a technician came two days later. He worked for 3 hours without explaining what the problem was. Then said he needed to replace the motor. He fixed the problem and left without much explanation. Two days later a bill of $2500 came via email. No explanation, no break-down. I called 4 times over the last 20 days, spoke to 4 different reps and was promised that a supervisor will contact me with the bill details. Nothing happened. Irresponsible customer service and unprofessional behavior. They show all the symptoms of big, bureaucratic, and indifferent service company. I would not recommend Petro if you have options of more personalized services."

Building and Remodeling

"Awful service, don't use them and don't even consider it!! They will charge you for every minute they are there. I was in traffic trying to get to the property and they charged me for the time they were "waiting". Then they charged me for the time, said they fixed the issue, took payment, and the issue came back hours later. Unacceptable for $500!! What a ripoff! You do not get what you paid for with this company. Look elsewhere and avoid this company propped up on fake reviews."

Owner David Tomolillo personally oversees all remodeling projects performed by his company. A native to the North Boston area, David brings his passion for quality, strong work ethic and twenty plus years of experience to Hallmark Homes Remodeling. His in-depth product knowledge, craftsmanship and practical approach ensure that his customers are delivered quality, cost effective solutions for their home improvement needs. We have hundreds of satisfied customers to prove it.

"Terrible. Just terrible. Whenever we had a conversation about what was included in our purchase or not, he was ALWAYS switching up his statement. Lou is full of empty promises and we had a poor experience with him. He recommended his brother, Chris Mellilo, to be our contractor. Upfront he seeemed like a good guy but it was our mistake. It took this guy over 6 months to complete 1/2 of our kitchen. BEWARE of Northeast kitchen and his rude and flakey brother who ruined our lives for over 6 months. Find another place to get your cabinets and do not listen to these guys. Terrible, just terrible."

As a bathroom specialist in Massachusetts we are renowned for our high standard of bathroom services, with all work completed promptly and for a reasonable rate. However we are dedicated to providing a comprehensive range of services to cover all your residential requirements, including boiler installations, landlord certificates and under floor heating.

"Joe and his crew didn’t excellent job. I would definitely hire them again. They had a very good attention to detail, especially when it came to the orientation of the tiles and making sure that the tiles we chose we’re up-to-date and modern looking for the existing style of the kitchen.."

STAYS WITHIN A 45 MINUTE RADIUS AND AVOIDS THE METRO AREA. APPLIANCE STORE; FAMILY OWNED & OPERATED.

"Frangioso is simply the best. We had a tiny project; we were looking for a quartz remnant for a bathroom vanity countertop and they treated us as if we were purchasing ten times that amount. They went out of their way to meet us when they weren’t technically open, walked us through numerous remnants (they had a great selection) and perfectly installed the countertop. I’m a perfectionist and couldn’t find fault with anything. What amazing service and quality in craftsmanship."

"Excellent and very informative"