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"Our heater stopped functioning on Nov 27, 2023 and we called Petro who had done the maintenance on it before and replaced a motor two years ago. They were responsive and a technician came two days later. He worked for 3 hours without explaining what the problem was. Then said he needed to replace the motor. He fixed the problem and left without much explanation. Two days later a bill of $2500 came via email. No explanation, no break-down. I called 4 times over the last 20 days, spoke to 4 different reps and was promised that a supervisor will contact me with the bill details. Nothing happened. Irresponsible customer service and unprofessional behavior. They show all the symptoms of big, bureaucratic, and indifferent service company. I would not recommend Petro if you have options of more personalized services."

We are a family operated business that has been going in business since 1994, specialising in various areas of plumber related work as well as heating and blocked drains, we also have a 24 hour emergency plumber at hand. We offer a complete maintenance service for any size project for both residential and commercial applications.

Sam Multi-services Center

We are a family operated business that has been going in business since 1990, specialising in various areas of plumber related work as well as heating and blocked drains, we also have a 24 hour emergency plumber at hand. We offer a complete maintenance service for any size project for both residential and commercial applications.

"Terrible. Just terrible. Whenever we had a conversation about what was included in our purchase or not, he was ALWAYS switching up his statement. Lou is full of empty promises and we had a poor experience with him. He recommended his brother, Chris Mellilo, to be our contractor. Upfront he seeemed like a good guy but it was our mistake. It took this guy over 6 months to complete 1/2 of our kitchen. BEWARE of Northeast kitchen and his rude and flakey brother who ruined our lives for over 6 months. Find another place to get your cabinets and do not listen to these guys. Terrible, just terrible."

As a bathroom specialist in Massachusetts we are renowned for our high standard of bathroom services, with all work completed promptly and for a reasonable rate. However we are dedicated to providing a comprehensive range of services to cover all your residential requirements, including boiler installations, landlord certificates and under floor heating.

"Joe and his crew didn’t excellent job. I would definitely hire them again. They had a very good attention to detail, especially when it came to the orientation of the tiles and making sure that the tiles we chose we’re up-to-date and modern looking for the existing style of the kitchen.."

Drywall and handyman services

"From the point where we discovered water damage resulting from a boiler failure during the coldest weekend of the year all the way to completion of the room rebuilds, Sam was amazing. He managed the entire process including working closely with our insurance company. Sam knows how all of this works and made sure he got us exactly what was needed to restore the house to pre-incident condition. In many cases even better based on new code requirements. Sam was always reachable and always willing to talk us through the process and keep us updated. And in addition to all of this, he managed our repairs during the pandemic, taking great care to accommodate the needs of my at risk elderly mother. Sam is a true professional and definitely the person you want on your side when an event like this occurs. I highly recommend him!"

"I emphatically urge you to avoid Richard Kumpel (RBK Enterprises). My partner and I hired Richard for a gut-reno of our home. We are currently in the process of taking Richard to court. He disappeared several months ago, with work still incomplete and with over $20,000 of our money, which we had pre-paid him for that work. We have also discovered that Richard violated code in several instances and we are in the process of filling a complaint with the Massachusetts Department of Public Safety against his contractor license."